Why can browser extensions affect how Reportei is displayed?

Browser extensions can affect how websites load by injecting code or scripts that change page behavior. This may include blocking ads, tracking, or pop-ups, or changing the page’s appearance.

Some Reportei customers using certain extensions have experienced missing data or blank areas while browsing. Here is an example:

Another reported issue is that buttons, such as Continue, do not respond when clicked.

If this happens, try these steps:

  1. Reload the page while bypassing cached content. In Chrome, press Ctrl+Shift+R on Windows/Linux, or Shift+Command+R on macOS;
  2. Disable extensions for the Reportei website.

Refresh the page after completing these steps and check whether it displays correctly. 😀

If you still have questions or the issue continues, contact our Support team! =)

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