Twilio Reports and Dashboards
Track the results of your messages, calls, and customer communication campaigns with Reportei’s Twilio reports and dashboards
Trusted by more than 10,000 companies every month
No more wasting time!
With the Twilio report and dashboard integrated into Reportei, your team tracks the performance of messages, calls, and customer communication campaigns in one place, without needing to export spreadsheets or build reports manually.
On top of that, you get access to a range of important features that make communicating with your client even clearer and more practical, such as: customizing templates for your reports and dashboards, adding or removing metrics based on what’s essential for your project; adding analyses (in text, video, and photo) to complement the information with your own take on the results; and building a Timeline that lays out, in chronological order, every stage planned and executed in your customer communication strategy.
In other words, you have all the tools you need to create reports and dashboards that help both improve your strategy and align goals with your clients!
Generate Twilio reports and dashboards in just a few clicks
Start generating Twilio reports and dashboards right now and bring together the results of your messages and calls automatically and with much more ease.
What metrics can I analyze in the Twilio report and dashboard?
The Twilio report and dashboard includes the key metrics for evaluating the performance of your customer communications. These are:
Total messages
Messages sent
Messages received
Total spend
Delivered messages
Undelivered messages
Delivery rate
Failure rate
Total calls
Answer rate
Table
Messages sent by status
Call minutes
Chart
Messages over time
Average call duration
New contacts
Table
Calls by status
Table
Spend by product
Chart
Messages by channel
Chart
Spend over time
A report and dashboard exclusive to Reportei!
By connecting your Twilio account to our tool, you can quickly import all your data and align results with those from other media and marketing channels.
You can analyze performance from messages sent to calls made, understanding which channels and products are driving the most engagement and what’s behind the spend on these communications!
This means you come out ahead with more day-to-day convenience and time savings that let you focus on what really matters: your client’s communication strategy.
On the other end, it also helps you build a closer relationship with your agency’s or company’s clients and decision-makers, so they understand not just the final result, but also the whole process behind getting there and the next steps for the future.
What are you waiting for? Use Reportei to generate Twilio reports and dashboards. You can also generate other digital marketing reports and dashboards and social media reports and dashboards that are part of your strategy.
Twilio reports: present data to your client in a more practical way
Used every day by more than 8,000 agencies, freelancers, traffic managers, and companies, Reportei lets you generate unlimited, professional, and customized reports to make communicating results with your clients easier.
That’s why our Twilio report includes the most important information to show whether your customer communication strategy was a success or not, and what actions to plan for even better performance in the future.
To present the data in an objective and fully clear way, you get access to a set of features that adapt perfectly to your reality and your client’s, as described below:
Your benefits
- Add, remove, or reorder metrics based on what's most relevant for the project and the decision-maker;
- Add one or more analyses (with text, video, and photos) to each section of the report, if you want to interpret the data and explain a particular result in more detail;
- Create a Timeline to visually show which actions were taken at each stage of a given customer communication strategy and what results were achieved;
- Download the report as a PDF;
- Send the report to your client via a link;
- Send the report via WhatsApp.