Términos de Servicio

By using the Reportei web sites (“Service”), all services of Reportei, (“Reportei.com”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Reportei is a brand name of E­Dialog Serviços para Internet, brazilian company, registered at Brazil`s Federal Government by number 12.393.306/0001­34.

Reportei reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: www.reportei.com/terms

Violation of any of the terms below will result in the termination of your Account. While Reportei prohibits such conduct and Content on the Service , you understand and agree that Reportei cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

  • You must be 13 years or older to use this Service.
  • You must be a human.
  • Accounts registered by “bots” or other automated methods are not permitted.
  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may be used by multiple people – a single login shared by multiple people is permitted. You may create separate logins for as many people as you’d like.
  • You are responsible for maintaining the security of your account and password. Reportei cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service , violate any laws in your jurisdiction (including but not limited to copyright laws).


Reportei uses YouTube API Services in order to generate Reports and Dashboards for YouTube Channels. Because of that by using Reportei you are agreeing to be bound by the YouTube Terms of Service and by the Google Privacy Policy. If you want to revoke your Google accounts from Reportei you should access your Google Security Settings.

Payment, Refunds, Upgrading and Downgrading Terms

Reportei uses Stripe to send invoices and charges.

  • You will be billed monthly starting on the 1st day after your account was
    initially created.
  • The Service is billed in advance on a monthly basis and is non­refundable. There will be no refunds or credits for partial months of service , upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
  • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
  • Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Reportei does not accept any liability for such loss.

Cancellation and Termination

You are solely responsible for properly canceling your account. In order to cancel your account must send an email to [email protected] asking for the deactivation of the service.
All of your Content will be deleted after 80 days from the Service upon cancellation. This information can not be recovered once your account is cancelled and 80 days have passed.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
Reportei , in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service , or any other Reportei service , for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Reportei reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

Reportei reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees to the Service , are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Reportei Site( Reportei .com) or the Service itself.

Reportei shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service .

Copyright and Content Ownership

All content posted on the Service is must comply with copyright law.
We claim no intellectual property rights over the material you provide to the Service . Your profile and materials uploaded remain yours. However, by setting your pages to be shared publicly, you agree to allow others to view and share your Content.

Reportei does not pre­screen Content, but Reportei and its designee have the
right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service .
The look and feel of the Service is copyright© Reportei . All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Reportei .

General Conditions

  • Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
    Technical support is only provided to paying account holders and is only available via email.
  • You understand that Reportei uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service .
  • You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service , Reportei , or any other Reportei service .
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service , use of the Service , or access to the Service without the express written permission by Reportei .We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service .
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Reportei customer, employee, member, or officer will result in immediate account termination.
  • You understand that the technical processing and transmission of the Service , including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  • You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
  • Reportei does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error­free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  • You expressly understand and agree that Reportei shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Reportei has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
  • The failure of Reportei to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Reportei and govern your use of the Service, superceding any prior agreements between you and Reportei (including, but not limited to, any prior versions of the Terms of Service).

Questions about the Terms of Service should be sent to ​[email protected]​.