<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":84822,"date":"2026-10-15T13:11:55","date_gmt":"2026-10-15T16:11:55","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/limites-de-l-integration-rd-station-marketing\/"},"modified":"2026-10-15T13:11:55","modified_gmt":"2026-10-15T16:11:55","slug":"limites-de-l-integration-rd-station-marketing","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/fr\/central-de-ajuda\/limites-de-l-integration-rd-station-marketing\/","title":{"rendered":"Limites de l\u2019int\u00e9gration RD Station Marketing"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">RD Station Marketing centralise l\u2019automatisation marketing. Son int\u00e9gration Reportei est disponible avec les offres PRO et Premium.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certaines <strong>limites de RD Station peuvent restreindre la connexion ou les donn\u00e9es fournies<\/strong>. Reportei utilise donc deux sources : les webhooks et l\u2019API.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Voici les indicateurs associ\u00e9s \u00e0 chacune.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Deux limites des webhooks<\/strong><span style=\"color: #ffffff;\">.<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Les webhooks ne fournissent pas d\u2019historique : Reportei commence \u00e0 enregistrer les \u00e9v\u00e9nements apr\u00e8s connexion.&nbsp;<\/strong>Un compte nouvellement connect\u00e9 construit donc son historique \u00e0 partir de cette date. Les p\u00e9riodes ant\u00e9rieures ne peuvent pas \u00eatre reconstitu\u00e9es avec ces \u00e9v\u00e9nements.<\/li>\n\n\n\n<li><strong>Les donn\u00e9es repr\u00e9sentent le total des actions effectu\u00e9es par les prospects.<\/strong> L\u2019interface RD peut afficher des valeurs uniques, ce qui explique certains \u00e9carts avec le total d\u2019\u00e9v\u00e9nements transmis par webhook<span style=\"color: #ffffff;\">.<\/span><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Limites de l\u2019API<\/strong><span style=\"color: #ffffff;\">.<\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Le parcours API d\u00e9crit est disponible pour les <\/strong> <strong>offres RD Station Pro ou Advanced, anciennement Enterprise<\/strong>;<\/li>\n\n\n\n<li><strong>L\u2019historique d\u2019e-mail marketing sup\u00e9rieur \u00e0 45 jours est fourni aux comptes RD Station Advanced<\/strong>. Pour Pro, les donn\u00e9es concern\u00e9es sont limit\u00e9es \u00e0 45 jours.<\/li>\n\n\n\n<li>Certains indicateurs de prospects et d\u2019opportunit\u00e9s sont r\u00e9serv\u00e9s \u00e0 Advanced.<\/li>\n\n\n\n<li><strong>RD ne fournit pas l\u2019historique de certains \u00e9v\u00e9nements de conversion et d\u2019opportunit\u00e9<\/strong>. Leur suivi dans Reportei commence \u00e0 la connexion, pour alimenter les futurs rapports.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Reportei signale ces limitations lors de la cr\u00e9ation et de l\u2019affichage des indicateurs, selon le type de compte RD. <strong>Ces restrictions proviennent de RD Station<\/strong>, puisque Reportei utilise les donn\u00e9es propos\u00e9es par les interfaces officielles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous suivons les \u00e9volutions des int\u00e9grations et \u00e9changeons avec RD Station pour am\u00e9liorer la disponibilit\u00e9 des donn\u00e9es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez aussi signaler vos besoins \u00e0 votre responsable de compte RD Station ou contacter leur \u00e9quipe <a href=\"https:\/\/ajuda.rdstation.com\/s\/faleconosco?language=pt_BR\">ici.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><a href=\"https:\/\/ajuda.rdstation.com\/s\/faleconosco?language=pt_BR\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"588\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/03\/Captura-de-Tela-2023-03-28-a\u0300s-13.40.23-1024x588.png\" alt=\"\" class=\"wp-image-28660\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/03\/Captura-de-Tela-2023-03-28-a\u0300s-13.40.23-1024x588.png 1024w, https:\/\/reportei.com\/wp-content\/uploads\/2023\/03\/Captura-de-Tela-2023-03-28-a\u0300s-13.40.23-300x172.png 300w, https:\/\/reportei.com\/wp-content\/uploads\/2023\/03\/Captura-de-Tela-2023-03-28-a\u0300s-13.40.23.png 1528w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ces retours peuvent contribuer \u00e0 prioriser les am\u00e9liorations de l\u2019API.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-as-m-tricas-e-suas-fontes-de-dados\"><span id=\"helpie-sp-1\">Indicateurs et sources<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"color: #ffffff;\">.<\/span><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-webhook\"><span id=\"helpie-sp-1-1\">Webhooks<span style=\"color: #ffffff;\">.<\/span><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conversions clients ;<\/li>\n\n\n\n<li>Conversions de prospects ;<\/li>\n\n\n\n<li>Conversions de prospects qualifi\u00e9s ;<\/li>\n\n\n\n<li>Conversions d\u2019opportunit\u00e9s ;<\/li>\n\n\n\n<li>[Graphique] Conversions de prospects dans le temps ;<\/li>\n\n\n\n<li>[Graphique] Conversions d\u2019opportunit\u00e9s et clients dans le temps ;<\/li>\n\n\n\n<li>[Tableau] Conversions par note d\u2019int\u00e9r\u00eat ;<\/li>\n\n\n\n<li>[Tableau] Conversions par lead score ;<\/li>\n\n\n\n<li>[Tableau] Principales conversions de prospects et opportunit\u00e9s ;<\/li>\n\n\n\n<li>[Tableau] Principales sources des derni\u00e8res conversions ;<\/li>\n\n\n\n<li>[Tableau] Principales \u00e9tiquettes de conversion des prospects.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"color: #ffffff;\">.<\/span><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-api-rd-station\"><span id=\"helpie-sp-1-2\">API RD Station<\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Certains indicateurs sont disponibles \u00e0 partir de Pro avec un historique de 45 jours ; d\u2019autres n\u00e9cessitent Advanced, anciennement Enterprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Disponibles avec RD Station Marketing Pro<\/strong><em> \u2014 historique limit\u00e9 \u00e0 45 jours pour les donn\u00e9es concern\u00e9es :&nbsp;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ouvertures uniques ;<\/li>\n\n\n\n<li>Rebonds uniques ;<\/li>\n\n\n\n<li>Clics uniques ;<\/li>\n\n\n\n<li>Signalements de spam ;<\/li>\n\n\n\n<li>Nombre de campagnes ;<\/li>\n\n\n\n<li>Taux d\u2019ouverture ;<\/li>\n\n\n\n<li>Taux de rebond ;<\/li>\n\n\n\n<li>Taux de clics ;<\/li>\n\n\n\n<li>Taux de d\u00e9sabonnement ;<\/li>\n\n\n\n<li>Taux de remise ;<\/li>\n\n\n\n<li>Taux de spam ;<\/li>\n\n\n\n<li>D\u00e9sabonnements totaux ;<\/li>\n\n\n\n<li>Messages remis ;<\/li>\n\n\n\n<li>Prospects s\u00e9lectionn\u00e9s ;<\/li>\n\n\n\n<li>[Tableau] Performances des campagnes ;<\/li>\n\n\n\n<li>[Tableau] Performances des formulaires ;<\/li>\n\n\n\n<li>[Tableau] Performances des landing pages ;<\/li>\n\n\n\n<li>[Tableau] Performances des pop-ups ;<\/li>\n\n\n\n<li>[Tableau] Interactions avec les e-mails.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>R\u00e9serv\u00e9s \u00e0 Advanced, anciennement Enterprise<\/strong><em>, en compl\u00e9ment des indicateurs Pro et de l\u2019historique \u00e9tendu :<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prospects ;<\/li>\n\n\n\n<li>Prospects qualifi\u00e9s ;<\/li>\n\n\n\n<li>Opportunit\u00e9s ;<\/li>\n\n\n\n<li>Ventes ;<\/li>\n\n\n\n<li>Visiteurs ;<\/li>\n\n\n\n<li>[Graphique] Prospects par jour ;<\/li>\n\n\n\n<li>[Graphique] Prospects qualifi\u00e9s par jour ;<\/li>\n\n\n\n<li>[Graphique] Opportunit\u00e9s par jour ;<\/li>\n\n\n\n<li>[Graphique] Ventes par jour ;<\/li>\n\n\n\n<li>[Graphique] Visiteurs dans le temps.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-atualiza-o-sobre-m-tricas-de-entrega-de-emails\"><span id=\"helpie-sp-1-2-1\">\u26a0\ufe0f Note sur les donn\u00e9es de remise des e-mails<\/span><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En mars 2025, RD Station Marketing nous a expliqu\u00e9 un \u00e9cart entre les remises affich\u00e9es dans son interface et les rapports issus de l\u2019API.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans certains cas, le fournisseur de messagerie confirme d\u2019abord la remise, puis renvoie un <em>soft bounce<\/em> \u2014 un \u00e9chec temporaire de livraison.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019interface RD Station retranchait automatiquement ces <em>rebonds<\/em> du total remis, tandis que l\u2019API ne refl\u00e9tait pas encore cet ajustement. Les chiffres pouvaient donc diverger.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RD Station avait identifi\u00e9 le sujet et annonc\u00e9 un travail d\u2019alignement. Si vous constatez aujourd\u2019hui cet \u00e9cart, contactez l\u2019assistance pour v\u00e9rifier le comportement actuel de l\u2019API.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><em>Si vous avez des questions, contactez notre assistance.<\/em>&nbsp;=)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>RD Station Marketing centralise l\u2019automatisation marketing. Son int\u00e9gration Reportei est disponible avec les offres PRO et Premium. Certaines limites de RD Station peuvent restreindre la connexion ou les donn\u00e9es fournies. Reportei utilise donc deux sources : les webhooks et l\u2019API. Voici les indicateurs associ\u00e9s \u00e0 chacune. Deux limites des webhooks. Limites de l\u2019API. Reportei signale [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[4087,4482],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84822","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-rapports","helpdesk_category-resolution-des-problemes-fr"],"_links":{"self":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/comments?post=84822"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84822\/revisions"}],"predecessor-version":[{"id":84824,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84822\/revisions\/84824"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/media?parent=84822"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpdesk_category?post=84822"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_tag?post=84822"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_add_tag?post=84822"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_up_tag?post=84822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}