L\u2019int\u00e9gration ActiveCampaign<\/strong> permet de suivre dans Reportei les principales donn\u00e9es de CRM<\/strong>, e-mail marketing<\/strong> et automatisation<\/strong>, afin d\u2019analyser les performances et les r\u00e9sultats au m\u00eame endroit.<\/p>\n\n\n\n

La plateforme ActiveCampaign<\/strong> est une solution de Customer Experience Automation (CXA)<\/strong> qui r\u00e9unit CRM, automatisation marketing, e-mail marketing, chat et d\u2019autres fonctions. Elle couvre l\u2019ensemble de l\u2019entonnoir pour automatiser et personnaliser la relation client.<\/p>\n\n\n\n

Connecter ActiveCampaign \u00e0 Reportei<\/strong>? <\/span><\/h2>\n\n\n\n

Vous aurez besoin de :<\/p>\n\n\n\n

\n
• L\u2019URL de l\u2019API<\/strong> ActiveCampaign<\/li>\n\n\n\n
• La cl\u00e9 API<\/strong> ActiveCampaign<\/li>\n<\/ul>\n\n\n\n

  Ces informations sont disponibles dans ActiveCampaign, sous Param\u00e8tres \u2192 D\u00e9veloppeur.<\/em><\/p>\n\n\n\n

  Voici les \u00e9tapes :<\/p>\n\n\n\n

  1) R\u00e9cup\u00e9rer l\u2019URL et la cl\u00e9 dans ActiveCampaign<\/strong><\/p>\n\n\n\n

  \n
  • Connectez-vous \u00e0 ActiveCampaign<\/strong>.<\/li>\n\n\n\n
  • Ouvrez les Param\u00e8tres<\/strong> dans le menu lat\u00e9ral.<\/li>\n\n\n\n
  • Cliquez sur D\u00e9veloppeur<\/strong>.<\/li>\n\n\n\n
  • Dans le bloc \u00ab Acc\u00e8s \u00e0 l\u2019API \u00bb<\/strong>, copiez :\n
    \n
    • l\u2019URL<\/strong><\/li>\n\n\n\n
    • la cl\u00e9 API<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

      2) Connecter le compte dans Reportei<\/strong><\/p>\n\n\n\n

      \n
      • Ouvrez le projet du client, puis G\u00e9rer les int\u00e9grations<\/strong>.<\/li>\n\n\n\n
      • S\u00e9lectionnez ActiveCampaign<\/strong>.<\/li>\n\n\n\n
      • Collez les informations dans les champs :\n
        \n
        • URL<\/strong> copi\u00e9e dans ActiveCampaign<\/li>\n\n\n\n
        • Cl\u00e9<\/strong> API copi\u00e9e dans ActiveCampaign<\/li>\n<\/ul>\n<\/li>\n\n\n\n
        • Dans Nom du compte<\/strong>, donnez un nom \u00e0 l\u2019int\u00e9gration. Ce nom appara\u00eetra dans les rapports.<\/li>\n\n\n\n
        • Cliquez pour terminer la connexion<\/strong>.<\/li>\n<\/ul>\n\n\n\n

          \u2705 Vous pouvez ensuite s\u00e9lectionner ActiveCampaign lors de la cr\u00e9ation de rapports et de tableaux de bord.<\/p>\n\n\n\n

          Qui peut utiliser l\u2019int\u00e9gration ?<\/strong><\/span><\/h4>\n\n\n\n

          L\u2019int\u00e9gration ActiveCampaign<\/strong> est disponible avec l\u2019offre Premium<\/strong> de Reportei.<\/p>\n\n\n\n

          Indicateurs disponibles<\/strong><\/span><\/h2>\n\n\n\n

          Indicateurs chiffr\u00e9s<\/strong><\/p>\n\n\n\n

          \n
          • Ouvertures uniques<\/li>\n\n\n\n
          • D\u00e9sabonnements<\/li>\n\n\n\n
          • Clics uniques<\/li>\n\n\n\n
          • Entr\u00e9es moyennes<\/li>\n\n\n\n
          • Affaires cr\u00e9\u00e9es<\/li>\n\n\n\n
          • Affaires gagn\u00e9es<\/li>\n\n\n\n
          • Affaires perdues<\/li>\n\n\n\n
          • Nouveaux contacts<\/li>\n\n\n\n
          • Taux d\u2019ouverture<\/li>\n\n\n\n
          • Taux de clics sur les liens<\/li>\n\n\n\n
          • Taux de rebond<\/li>\n\n\n\n
          • Nombre total de clics sur les liens<\/li>\n\n\n\n
          • Nombre total de contacts<\/li>\n\n\n\n
          • Nombre total d\u2019entr\u00e9es<\/li>\n\n\n\n
          • Nombre total d\u2019envois<\/li>\n\n\n\n
          • Nombre total de rebonds<\/li>\n\n\n\n
          • Nombre total de r\u00e9ponses<\/li>\n\n\n\n
          • Montant moyen des affaires gagn\u00e9es ($)<\/li>\n\n\n\n
          • Montant moyen des affaires gagn\u00e9es (R$)<\/li>\n\n\n\n
          • Montant moyen des affaires cr\u00e9\u00e9es ($)<\/li>\n\n\n\n
          • Montant moyen des affaires cr\u00e9\u00e9es (R$)<\/li>\n\n\n\n
          • Montant moyen des affaires perdues ($)<\/li>\n\n\n\n
          • Montant moyen des affaires perdues (R$)<\/li>\n\n\n\n
          • Montant total des affaires gagn\u00e9es ($)<\/li>\n\n\n\n
          • Montant total des affaires gagn\u00e9es (R$)<\/li>\n\n\n\n
          • Montant total des affaires perdues ($)<\/li>\n\n\n\n
          • Montant total des affaires perdues (R$)<\/li>\n\n\n\n
          • Montant total des affaires cr\u00e9\u00e9es ($)<\/li>\n\n\n\n
          • Montant total des affaires cr\u00e9\u00e9es (R$)<\/li>\n<\/ul>\n\n\n\n

            Graphiques<\/strong><\/p>\n\n\n\n

            \n
            • Contacts dans le temps<\/li>\n\n\n\n
            • Affaires dans le temps<\/li>\n\n\n\n
            • Affaires par tranche de montant<\/li>\n<\/ul>\n\n\n\n

              Tableaux<\/strong><\/p>\n\n\n\n

              \n
              • Performances des automatisations<\/li>\n\n\n\n
              • Synth\u00e8se des automatisations<\/li>\n\n\n\n
              • Synth\u00e8se des campagnes<\/li>\n\n\n\n
              • Synth\u00e8se des pipelines<\/li>\n\n\n\n
              • Taux de performance de campagne<\/li>\n<\/ul>\n\n\n\n

                <\/p>\n\n\n\n

                Questions fr\u00e9quentes et d\u00e9pannage<\/strong><\/span><\/h3>\n\n\n\n

                \n
                1. L\u2019option D\u00e9veloppeur est introuvable<\/strong>
                   
                   Elle se trouve g\u00e9n\u00e9ralement sous Param\u00e8tres \u2192 D\u00e9veloppeur. Si elle n\u2019appara\u00eet pas, les autorisations de l\u2019utilisateur peuvent \u00eatre insuffisantes. Essayez avec un compte administrateur<\/strong>.
                   <\/li>\n\n\n\n
                2. Erreur d\u2019authentification ou de connexion<\/strong>\n
                   \n
                   • V\u00e9rifiez que l\u2019URL<\/strong> et la cl\u00e9<\/strong> correspondent exactement \u00e0 celles du bloc \u00ab Acc\u00e8s \u00e0 l\u2019API \u00bb<\/strong>.<\/li>\n\n\n\n
                   • V\u00e9rifiez l\u2019absence d\u2019espaces suppl\u00e9mentaires<\/strong> avant ou apr\u00e8s les valeurs coll\u00e9es.<\/li>\n\n\n\n
                   • Assurez-vous que l\u2019URL<\/strong> correspond \u00e0 votre compte : elle peut varier selon l\u2019instance ou le serveur ActiveCampaign.
                     <\/li>\n<\/ul>\n<\/li>\n\n\n\n
                   • Les indicateurs affichent z\u00e9ro<\/strong>
                     Il peut y avoir peu de campagnes ou d\u2019affaires sur la p\u00e9riode. Essayez de :\n
                     \n
                     • modifier la p\u00e9riode du rapport, par exemple les 90 derniers jours<\/strong>)<\/li>\n\n\n\n
                     • v\u00e9rifier la pr\u00e9sence de donn\u00e9es dans ActiveCampaign pour la p\u00e9riode concern\u00e9e.
                       <\/li>\n<\/ul>\n<\/li>\n\n\n\n
                     • Sugg\u00e9rer de nouveaux indicateurs<\/strong>
                       Nous ajoutons des indicateurs selon les besoins. Pour en demander un, indiquez \u00e0 l\u2019assistance :\n
                       \n
                       • l\u2019indicateur souhait\u00e9 ;<\/li>\n\n\n\n
                       • son contexte : CRM, automatisation ou campagnes ;<\/li>\n\n\n\n
                       • son utilisation dans votre travail quotidien.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                         L\u2019int\u00e9gration ActiveCampaign permet de suivre dans Reportei les principales donn\u00e9es de CRM, e-mail marketing et automatisation, afin d\u2019analyser les performances et les r\u00e9sultats au m\u00eame endroit. La plateforme ActiveCampaign est une solution de Customer Experience Automation (CXA) qui r\u00e9unit CRM, automatisation marketing, e-mail marketing, chat et d\u2019autres fonctions. Elle couvre l\u2019ensemble de l\u2019entonnoir pour automatiser […]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[4490,4087],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84475","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-integrations-fr","helpdesk_category-rapports"],"_links":{"self":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/comments?post=84475"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84475\/revisions"}],"predecessor-version":[{"id":84476,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84475\/revisions\/84476"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/media?parent=84475"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpdesk_category?post=84475"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_tag?post=84475"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_add_tag?post=84475"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_up_tag?post=84475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}