Reportei a am\u00e9lior\u00e9 le processus de r\u00e9activation des abonnements<\/strong> pour faciliter le retour des utilisateurs ayant r\u00e9sili\u00e9 leur offre<\/strong> ou dont l\u2019abonnement a \u00e9t\u00e9 arr\u00eat\u00e9 automatiquement pour d\u00e9faut de paiement<\/strong>.<\/p>\n\n\n\n

Auparavant, la r\u00e9activation renvoyait vers la page de souscription habituelle<\/strong>, ce qui pouvait cr\u00e9er une confusion ou des \u00e9tapes suppl\u00e9mentaires.<\/p>\n\n\n\n

D\u00e9sormais, un parcours d\u00e9di\u00e9 simplifie la r\u00e9activation.<\/strong><\/p>\n\n\n\n

Ce qui change<\/strong><\/span><\/h2>\n\n\n\n

<\/p>\n\n\n\n

Apr\u00e8s une r\u00e9siliation, la connexion \u00e0 Reportei vous dirige vers un \u00e9cran consacr\u00e9 \u00e0 la r\u00e9activation de votre abonnement pr\u00e9c\u00e9dent<\/strong>.<\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Vous pouvez y :<\/strong><\/span><\/h2>\n\n\n\n

<\/p>\n\n\n\n

\n
• R\u00e9activer l\u2019abonnement en quelques clics<\/strong>, avec le moyen de paiement et les informations de facturation d\u00e9j\u00e0 enregistr\u00e9s ;<\/li>\n\n\n\n
• En cas d\u2019\u00e9chec, consulter un message expliquant l\u2019erreur<\/strong> et renseigner un nouveau moyen de paiement<\/strong>;<\/li>\n\n\n\n
• Modifier les donn\u00e9es de paiement et de facturation<\/strong> gr\u00e2ce aux ic\u00f4nes d\u2019\u00e9dition ;<\/li>\n\n\n\n
• Choisir \u00ab Changer d\u2019offre \u00bb<\/strong> pour acc\u00e9der \u00e0 la page pr\u00e9sentant toutes les formules et leurs tarifs.<\/li>\n<\/ul>\n\n\n\n

  Avantages de ce parcours<\/strong><\/span><\/h2>\n\n\n\n

  <\/p>\n\n\n\n

  \n
  • Un retour plus simple<\/strong> gr\u00e2ce \u00e0 la suppression d\u2019\u00e9tapes inutiles ;<\/li>\n\n\n\n
  • Plus de contr\u00f4le<\/strong>, avec la possibilit\u00e9 de modifier les informations et de choisir l\u2019offre adapt\u00e9e.<\/li>\n<\/ul>\n\n\n\n

    Si vous avez des questions, contactez notre assistance. =)<\/em>
    
    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Reportei a am\u00e9lior\u00e9 le processus de r\u00e9activation des abonnements pour faciliter le retour des utilisateurs ayant r\u00e9sili\u00e9 leur offre ou dont l\u2019abonnement a \u00e9t\u00e9 arr\u00eat\u00e9 automatiquement pour d\u00e9faut de paiement. Auparavant, la r\u00e9activation renvoyait vers la page de souscription habituelle, ce qui pouvait cr\u00e9er une confusion ou des \u00e9tapes suppl\u00e9mentaires. D\u00e9sormais, un parcours d\u00e9di\u00e9 simplifie […]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[4481,4480],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84426","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-abonnements-fr","helpdesk_category-paiement-et-facturation-fr"],"_links":{"self":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/comments?post=84426"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84426\/revisions"}],"predecessor-version":[{"id":84427,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84426\/revisions\/84427"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/media?parent=84426"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpdesk_category?post=84426"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_tag?post=84426"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_add_tag?post=84426"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_up_tag?post=84426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}