{"id":84331,"date":"2026-10-15T12:33:58","date_gmt":"2026-10-15T15:33:58","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/le-compte-que-je-souhaite-connecter-n-apparait-pas-que-faire\/"},"modified":"2026-10-15T13:24:58","modified_gmt":"2026-10-15T16:24:58","slug":"le-compte-que-je-souhaite-connecter-n-apparait-pas-que-faire","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/fr\/central-de-ajuda\/le-compte-que-je-souhaite-connecter-n-apparait-pas-que-faire\/","title":{"rendered":"Le compte que je souhaite connecter n\u2019appara\u00eet pas. Que faire ?"},"content":{"rendered":"

Commencez par v\u00e9rifier que le compte utilis\u00e9 pour la connexion dispose des autorisations n\u00e9cessaires<\/strong> sur le compte ou la ressource que vous souhaitez int\u00e9grer.<\/strong> Par exemple, pour Google Analytics, vous devez vous connecter avec un compte qui a acc\u00e8s \u00e0 la propri\u00e9t\u00e9 Analytics configur\u00e9e pour collecter les donn\u00e9es du site \u00e0 analyser.<\/p>\n

Cette r\u00e8gle s\u2019applique \u00e0 toutes les int\u00e9grations de Reportei. Les autorisations requises varient selon la plateforme : il faut permettre \u00e0 Reportei d\u2019acc\u00e9der aux donn\u00e9es concern\u00e9es via son API.<\/strong> Pour mieux comprendre l\u2019importance des autorisations d\u2019acc\u00e8s, consultez cet autre article.<\/a> =)<\/p>\n

Pour Facebook et Instagram, des autorisations manquantes emp\u00eachent la transmission \u00e0 Reportei des informations sur les Pages et les comptes. Le retrait de certaines autorisations peut donc emp\u00eacher un compte d\u2019appara\u00eetre. Si vos Pages Facebook ou vos comptes Instagram ne s\u2019affichent pas lors de l\u2019int\u00e9gration, regardez cette vid\u00e9o<\/a> ou suivez les \u00e9tapes d\u00e9crites dans cet article.<\/a><\/strong><\/p>\n

Attention :<\/em> <\/strong>Pour connecter une Page d\u2019entreprise LinkedIn, v\u00e9rifiez que vous disposez du r\u00f4le de super administrateur. Reportei prend \u00e9galement en charge certains indicateurs de profils personnels ; consultez le guide LinkedIn pour choisir le parcours adapt\u00e9. D\u00e9couvrez comment cr\u00e9er une Page<\/a>.<\/em>
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Si vous avez des questions, contactez notre \u00e9quipe d\u2019assistance !<\/em> =)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Commencez par v\u00e9rifier que le compte utilis\u00e9 pour la connexion dispose des autorisations n\u00e9cessaires sur le compte ou la ressource que vous souhaitez int\u00e9grer. Par exemple, pour Google Analytics, vous devez vous connecter avec un compte qui a acc\u00e8s \u00e0 la propri\u00e9t\u00e9 Analytics configur\u00e9e pour collecter les donn\u00e9es du site \u00e0 analyser. Cette r\u00e8gle s\u2019applique […]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[4043,4482],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84331","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-commencer","helpdesk_category-resolution-des-problemes-fr"],"_links":{"self":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/comments?post=84331"}],"version-history":[{"count":3,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84331\/revisions"}],"predecessor-version":[{"id":84924,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/84331\/revisions\/84924"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/media?parent=84331"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpdesk_category?post=84331"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_tag?post=84331"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_add_tag?post=84331"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_up_tag?post=84331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}