Reportei propose actuellement deux m\u00e9thodes pour connecter un compte Instagram :<\/p>\n\n\n\n

\n
1. Connexion via Instagram<\/strong><\/li>\n\n\n\n
2. Connexion via Facebook<\/strong><\/li>\n<\/ol>\n\n\n\n

   L\u2019API Instagram ne fournit certaines m\u00e9triques que lorsque le compte est connect\u00e9 via Facebook<\/strong>. Si vous avez connect\u00e9 votre compte directement via Instagram, certaines m\u00e9triques peuvent donc \u00eatre indisponibles dans Reportei.<\/p>\n\n\n\n

   Cela peut concerner les m\u00e9triques et graphiques suivants :<\/p>\n\n\n\n

   \n
   • Nombre total de republications de publications<\/strong>;<\/li>\n\n\n\n
   • Nombre total de republications de Reels<\/strong>;<\/li>\n\n\n\n
   • Republications au fil du temps ;<\/strong><\/li>\n\n\n\n
   • Enregistrements au fil du temps<\/strong>;<\/li>\n\n\n\n
   • Partages au fil du temps<\/strong>;<\/li>\n<\/ul>\n\n\n\n

     Dans ces cas, Reportei peut afficher un tiret dans les tableaux ou un message indiquant que les donn\u00e9es de la m\u00e9trique ne peuvent pas \u00eatre affich\u00e9es.<\/p>\n\n\n\n

     Comment r\u00e9soudre le probl\u00e8me ?<\/strong><\/span><\/h2>\n\n\n\n

     <\/p>\n\n\n\n

     Pour acc\u00e9der \u00e0 ces m\u00e9triques, reconnectez le compte Instagram en s\u00e9lectionnant \u00ab Se connecter avec Facebook \u00bb<\/strong>.<\/p>\n\n\n\n

     Pour cela :<\/p>\n\n\n\n

     \n
     1. Ouvrez la section G\u00e9rer les int\u00e9grations<\/strong> de votre projet ;<\/li>\n\n\n\n
     2. Rep\u00e9rez l\u2019int\u00e9gration Instagram ;<\/li>\n\n\n\n
     3. Supprimez ou d\u00e9connectez l\u2019int\u00e9gration actuelle en cliquant sur la corbeille ;<\/li>\n\n\n\n
     4. Reconnectez le compte en s\u00e9lectionnant \u00ab Se connecter avec Facebook \u00bb<\/strong>;<\/li>\n\n\n\n
     5. Revenez ensuite au rapport ou au tableau de bord et actualisez les donn\u00e9es.<\/li>\n<\/ol>\n\n\n\n

        Important<\/strong><\/span><\/h2>\n\n\n\n

        <\/p>\n\n\n\n

        M\u00eame avec une connexion via Facebook, le compte Instagram doit \u00eatre correctement associ\u00e9 \u00e0 une Page Facebook et disposer des autorisations n\u00e9cessaires pour que les donn\u00e9es soient transmises.<\/p>\n\n\n\n

        Si la m\u00e9trique reste indisponible apr\u00e8s la reconnexion, v\u00e9rifiez que le compte Instagram est professionnel et li\u00e9 \u00e0 une Page Facebook. Si le probl\u00e8me persiste, contactez notre assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Reportei propose actuellement deux m\u00e9thodes pour connecter un compte Instagram : L\u2019API Instagram ne fournit certaines m\u00e9triques que lorsque le compte est connect\u00e9 via Facebook. Si vous avez connect\u00e9 votre compte directement via Instagram, certaines m\u00e9triques peuvent donc \u00eatre indisponibles dans Reportei. Cela peut concerner les m\u00e9triques et graphiques suivants : Dans ces cas, Reportei […]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[4482],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-72893","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-resolution-des-problemes-fr"],"_links":{"self":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/72893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/comments?post=72893"}],"version-history":[{"count":3,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/72893\/revisions"}],"predecessor-version":[{"id":84504,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/72893\/revisions\/84504"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/media?parent=72893"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpdesk_category?post=72893"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_tag?post=72893"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_add_tag?post=72893"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_up_tag?post=72893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}