Actuellement, Reportei offre deux mani\u00e8res de connecter un compte Instagram.<\/p>\n

\n
1. Connexion via Instagram<\/strong><\/li>\n
2. Connexion via Facebook<\/strong><\/li>\n<\/ol>\n

   Certaines m\u00e9triques d’Instagram ne sont disponibles via l’API que lorsque le compte est connect\u00e9 via Facebook<\/strong> C’est pourquoi, si votre compte a \u00e9t\u00e9 connect\u00e9 directement par Instagram, certaines m\u00e9triques peuvent appara\u00eetre comme indisponibles sur Reportei.<\/p>\n

   Cela peut se produire avec les m\u00e9triques et graphiques suivants :<\/p>\n

   \n
   • Nombre total de partages de publications<\/strong>;<\/li>\n
   • Nombre total de partages de reels<\/strong>;<\/li>\n
   • Partages au fil du temps<\/strong><\/li>\n
   • Sauvegardes au fil du temps<\/strong>;<\/li>\n
   • Partages au fil du temps<\/strong>;<\/li>\n<\/ul>\n

     Dans ces cas, Reportei peut afficher un tiret dans les tableaux ou un message indiquant qu’il n’a pas \u00e9t\u00e9 possible d’afficher les donn\u00e9es de la m\u00e9trique.<\/p>\n

     Comment r\u00e9soudre<\/strong><\/span><\/span><\/h2>\n<\/p>\n

     Pour acc\u00e9der \u00e0 ces m\u00e9triques, il est n\u00e9cessaire de reconnecter le compte Instagram en utilisant l’option Se connecter avec Facebook<\/strong>.<\/p>\n

     Pour ce faire<\/p>\n

     \n
     1. Acc\u00e9dez \u00e0 la section G\u00e9rer les int\u00e9grations<\/strong> de votre projet<\/li>\n
     2. Localisez l’int\u00e9gration Instagram<\/li>\n
     3. Supprimez ou d\u00e9connectez l’int\u00e9gration actuelle en cliquant sur l’ic\u00f4ne de la corbeille<\/li>\n
     4. Reconnectez le compte en utilisant l’option Se connecter avec Facebook<\/strong>;<\/li>\n
     5. Apr\u00e8s la connexion, retournez au rapport ou au tableau de bord et mettez \u00e0 jour les donn\u00e9es.<\/li>\n<\/ol>\n

        Important<\/strong><\/span><\/span><\/h2>\n<\/p>\n

        M\u00eame en se connectant via Facebook, il est n\u00e9cessaire que le compte Instagram soit correctement li\u00e9 \u00e0 une Page Facebook et ait les autorisations n\u00e9cessaires pour que les donn\u00e9es soient retourn\u00e9es.<\/p>\n

        Si la m\u00e9trique reste indisponible apr\u00e8s la reconnexion, v\u00e9rifiez si le compte Instagram est configur\u00e9 en tant que compte professionnel et li\u00e9 \u00e0 une Page Facebook. Si le probl\u00e8me persiste, veuillez contacter notre support.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Actuellement, Reportei offre deux mani\u00e8res de connecter un compte Instagram. Connexion via Instagram Connexion via Facebook Certaines m\u00e9triques d’Instagram ne sont disponibles via l’API que lorsque le compte est connect\u00e9 via Facebook C’est pourquoi, si votre compte a \u00e9t\u00e9 connect\u00e9 directement par Instagram, certaines m\u00e9triques peuvent appara\u00eetre comme indisponibles sur Reportei. Cela peut se produire […]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-72893","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/72893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/comments?post=72893"}],"version-history":[{"count":2,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/72893\/revisions"}],"predecessor-version":[{"id":72897,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/72893\/revisions\/72897"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/media?parent=72893"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpdesk_category?post=72893"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_tag?post=72893"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_add_tag?post=72893"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_up_tag?post=72893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}