<\/p>\n\n\n\n

Avantages du Plan Premium<\/strong> <\/span><\/h2>\n\n\n\n

\n
• Support prioritaire : <\/strong><\/li>\n<\/ul>\n\n\n\n

  Les clients du plan Premium b\u00e9n\u00e9ficient d’une assistance prioritaire, ce qui signifie que pendant les heures de travail, en cas d’un volume \u00e9lev\u00e9 de demandes en m\u00eame temps, les clients du plan Premium seront toujours prioritaires. Mais tous les clients seront pris en charge !<\/p>\n\n\n\n

  \n
  • R\u00e9union de prise en main : <\/strong><\/li>\n<\/ul>\n\n\n\n

    Les clients Premium ont droit \u00e0 un appel de prise en main d’une heure pour d\u00e9couvrir en d\u00e9tail toutes les fonctionnalit\u00e9s de l’outil, poser des questions et comprendre comment tirer le meilleur parti de Reportei dans votre routine quotidienne.<\/p>\n\n\n\n

    \n
    • Gestionnaire de compte : <\/strong><\/li>\n<\/ul>\n\n\n\n

      Un membre de notre \u00e9quipe de r\u00e9ussite client suivra l’historique du compte (demandes, suggestions et questions fr\u00e9quentes, par exemple) et pourra \u00eatre contact\u00e9 par e-mail ou chat en cas de probl\u00e8me.<\/p>\n\n\n\n

      Si vous avez des questions, veuillez contacter notre \u00e9quipe via le chat !<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

      Chaque client ou personne testant Reportei pourra acc\u00e9der au support via le chat directement dans l’outil lui-m\u00eame. Nos horaires de support sont du lundi au vendredi (\u00e0 l’exception des jours f\u00e9ri\u00e9s nationaux du Br\u00e9sil) de 9h00 \u00e0 17h30 (UTC -3, heure de Brasilia) ! =) M\u00eame en dehors de ces horaires, il est possible de […]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-39064","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/39064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/comments?post=39064"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/39064\/revisions"}],"predecessor-version":[{"id":39070,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/pauple_helpie\/39064\/revisions\/39070"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/media?parent=39064"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpdesk_category?post=39064"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_tag?post=39064"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_add_tag?post=39064"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/fr\/wp-json\/wp\/v2\/helpie_up_tag?post=39064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}