<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":84758,"date":"2026-10-15T13:07:04","date_gmt":"2026-10-15T16:07:04","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/como-utilizar-el-dashboard-en-tiempo-real-de-reportei\/"},"modified":"2026-10-15T13:24:16","modified_gmt":"2026-10-15T16:24:16","slug":"como-utilizar-el-dashboard-en-tiempo-real-de-reportei","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/es\/central-de-ajuda\/como-utilizar-el-dashboard-en-tiempo-real-de-reportei\/","title":{"rendered":"C\u00f3mo utilizar el dashboard en tiempo real de Reportei"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>El dashboard en tiempo real<\/strong> de Reportei permite consultar datos de marketing que se actualizan autom\u00e1ticamente, sin recargar la p\u00e1gina.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-o-que-mudou-nesta-atualiza-o\"><span id=\"helpie-sp-1\"><strong>Qu\u00e9 incluye esta actualizaci\u00f3n<\/strong><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u26a1 Selector de tiempo real: <\/strong>Un bot\u00f3n en la parte superior del dashboard permite activar o desactivar la actualizaci\u00f3n continua. Tambi\u00e9n est\u00e1 disponible en el enlace compartido.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udd04 Actualizaci\u00f3n autom\u00e1tica:<\/strong> Con el tiempo real activado, los datos se actualizan aproximadamente cada minuto, sin ninguna acci\u00f3n adicional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcc5 Selector de per\u00edodo<\/strong>: muestra el nombre de la opci\u00f3n y las fechas correspondientes en el mismo campo, con un dise\u00f1o adaptable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\ud83d\udcd0 Ajustes de dise\u00f1o:<\/strong> La interfaz aprovecha mejor el espacio de la pantalla y mejora la visualizaci\u00f3n en monitores peque\u00f1os.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-como-funciona-o-tempo-real\"><span id=\"helpie-sp-2\"><strong>C\u00f3mo funciona el tiempo real<\/strong><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"474\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1-1024x474.png\" alt=\"Selector de datos en tiempo real en el dashboard de Reportei\" class=\"wp-image-67494\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1-1024x474.png 1024w, https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1-300x139.png 300w, https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1-768x356.png 768w, https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1-1536x711.png 1536w, https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1-750x347.png 750w, https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1-400x185.png 400w, https:\/\/reportei.com\/wp-content\/uploads\/2026\/03\/Captura-de-Tela-2026-03-03-as-15.15.29-1.png 1730w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al activar Datos en tiempo real, el dashboard consulta y muestra datos actualizados autom\u00e1ticamente. Estas son sus reglas:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-per-odos-compat-veis-com-o-tempo-real\"><strong>Per\u00edodos compatibles<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Solo puede activarse con per\u00edodos relativos, como \u00daltimos 7 d\u00edas, \u00daltimos 15 d\u00edas o \u00daltimos 30 d\u00edas.<br><\/li>\n\n\n\n<li>Los per\u00edodos personalizados con fechas fijas no son compatibles, aunque terminen en el d\u00eda actual.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-o-que-acontece-ao-selecionar-um-per-odo-incompat-vel\"><strong>Qu\u00e9 ocurre al seleccionar un per\u00edodo incompatible<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si eliges un per\u00edodo personalizado mientras el tiempo real est\u00e1 activo, Reportei pedir\u00e1 confirmaci\u00f3n para desactivarlo. Puedes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirmar: se aplica el per\u00edodo y se desactiva el tiempo real.<br><\/li>\n\n\n\n<li>Cancelar: se mantiene el per\u00edodo anterior y el tiempo real sigue activo.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\ud83d\udca1 Consejo: actualizaci\u00f3n diaria autom\u00e1tica<\/strong><br><br>Incluso con el tiempo real desactivado, un per\u00edodo relativo como \u00ab\u00daltimos 30 d\u00edas\u00bb avanza autom\u00e1ticamente cada d\u00eda, sin que tengas que ajustar las fechas.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-tempo-real-no-link-compartilh-vel\"><span id=\"helpie-sp-3\"><strong>Tiempo real en el enlace compartido<\/strong><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quien abra el enlace compartido del dashboard podr\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Activar o desactivar Datos en tiempo real;<\/li>\n\n\n\n<li>Cambiar el per\u00edodo de an\u00e1lisis;<\/li>\n\n\n\n<li>Cambiar el per\u00edodo de comparaci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\ud83d\udd17&nbsp; <strong>Sincronizaci\u00f3n: <\/strong>Los cambios realizados desde el enlace compartido tambi\u00e9n aparecen en el modo de edici\u00f3n del dashboard, y viceversa. <em>El comportamiento es el mismo que el de los dem\u00e1s controles del enlace.<\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboards-criados-antes-desta-atualiza-o\"><span id=\"helpie-sp-4\"><strong>Dashboards creados antes de esta actualizaci\u00f3n<\/strong><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los dashboards existentes conservan su configuraci\u00f3n siguiendo estas reglas de compatibilidad:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u26a0\ufe0f Qu\u00e9 cambia en los dashboards antiguos<\/strong> creados antes de la actualizaci\u00f3n<br><br><strong>Per\u00edodo mostrado como \u00abPersonalizado\u00bb<\/strong>: conservan las fechas que ten\u00edan guardadas, pero el selector las muestra como fechas fijas, aunque coincidan con un intervalo relativo como \u00daltimos 30 d\u00edas.<br><br><strong>Tiempo real desactivado por defecto<\/strong>: el bot\u00f3n estar\u00e1 apagado en los dashboards existentes. Para utilizarlo, elige primero un per\u00edodo relativo y despu\u00e9s act\u00edvalo manualmente.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para activar el tiempo real en un dashboard existente:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Abre el dashboard en <a href=\"https:\/\/app.reportei.com\">Reportei<\/a>.<\/li>\n\n\n\n<li>Selecciona un per\u00edodo relativo, por ejemplo, \u00daltimos 30 d\u00edas.<\/li>\n\n\n\n<li>Activa Datos en tiempo real en la parte superior.<\/li>\n\n\n\n<li><strong>Los datos se actualizar\u00e1n aproximadamente cada minuto, seg\u00fan la disponibilidad de cada integraci\u00f3n.<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Consulta la diferencia entre informes y dashboards <a href=\"https:\/\/reportei.com\/es\/central-de-ajuda\/diferencia-entre-informes-y-dashboards\/\" target=\"_blank\" rel=\"noreferrer noopener\">aqu\u00ed<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Si tienes alguna duda, contacta con nuestro equipo de soporte por el chat. <\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El dashboard en tiempo real de Reportei permite consultar datos de marketing que se actualizan autom\u00e1ticamente, sin recargar la p\u00e1gina. Qu\u00e9 incluye esta actualizaci\u00f3n \u26a1 Selector de tiempo real: Un bot\u00f3n en la parte superior del dashboard permite activar o desactivar la actualizaci\u00f3n continua. Tambi\u00e9n est\u00e1 disponible en el enlace compartido. \ud83d\udd04 Actualizaci\u00f3n autom\u00e1tica: Con [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1134,1119],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84758","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-informes","helpdesk_category-comenzar"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=84758"}],"version-history":[{"count":2,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84758\/revisions"}],"predecessor-version":[{"id":84913,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84758\/revisions\/84913"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=84758"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=84758"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=84758"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=84758"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=84758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}