Cambiar la fecha de cobro de un plan puede generar dudas sobre cargos adicionales o importes diferentes. Este art\u00edculo explica por qu\u00e9 se producen esos ajustes, c\u00f3mo se calculan y qu\u00e9 ocurre despu\u00e9s del cambio.<\/p>\n\n\n\n

Atenci\u00f3n: <\/strong>Esta opci\u00f3n solo est\u00e1 disponible para suscripciones mensuales pagadas con tarjeta de cr\u00e9dito.<\/p>\n\n\n\n

\u00bfPor qu\u00e9 se produce un cargo adicional al cambiar la fecha?<\/span><\/h2>\n\n\n\n

El cambio de fecha genera un ajuste financiero conocido como\u00a0prorrateo<\/strong>. Ese ajuste cubre la transici\u00f3n entre el ciclo de facturaci\u00f3n original y el nuevo ciclo. Por ejemplo:<\/p>\n\n\n\n

\n
• Si tu fecha de cobro es el d\u00eda 14 y la cambias al d\u00eda 20, se calcula un importe proporcional por los d\u00edas adicionales entre ambas fechas. Ese importe se cobra inmediatamente.<\/li>\n<\/ul>\n\n\n\n

  Despu\u00e9s de pagar el ajuste, los siguientes cobros se realizar\u00e1n \u00fanicamente en la nueva fecha, sin importes adicionales por este cambio.<\/p>\n\n\n\n

  \u00bfC\u00f3mo funciona el per\u00edodo de transici\u00f3n?<\/span><\/h3>\n\n\n\n

  \n
  1. Primer cobro despu\u00e9s del cambio:<\/strong>\u00a0Se cobra el importe proporcional de los d\u00edas entre la fecha original y la nueva. Por eso, en un mismo mes puedes tener dos pagos a Reportei: la cuota del plan y el ajuste proporcional por el cambio de fecha.
     <\/li>\n\n\n\n
  2. Ciclos posteriores:<\/strong>\u00a0Una vez aplicado el ajuste, los cobros se alinean con la nueva fecha y se repiten seg\u00fan el nuevo ciclo.<\/li>\n<\/ol>\n\n\n\n

     \u00bfTengo que pagar dos importes en el mismo mes?<\/span><\/h3>\n\n\n\n

     No se trata de un cobro duplicado. El ajuste proporcional se cobra al realizar el cambio o en la fecha programada para aplicarlo. Por eso puede haber dos cargos en el mismo mes. La cuota habitual seguir\u00e1 cobr\u00e1ndose desde el siguiente ciclo en la nueva fecha.<\/p>\n\n\n\n

     Qu\u00e9 ocurre despu\u00e9s del cambio<\/span><\/h4>\n\n\n\n

     El cambio puede generar inicialmente un ajuste proporcional. Tras esa transici\u00f3n, los cobros se realizan en la nueva fecha elegida. Para m\u00e1s informaci\u00f3n, contacta con Soporte o entra en \u201cMi plan\u201d desde el men\u00fa.<\/p>\n\n\n\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

     Cambiar la fecha de cobro de un plan puede generar dudas sobre cargos adicionales o importes diferentes. Este art\u00edculo explica por qu\u00e9 se producen esos ajustes, c\u00f3mo se calculan y qu\u00e9 ocurre despu\u00e9s del cambio. Atenci\u00f3n: Esta opci\u00f3n solo est\u00e1 disponible para suscripciones mensuales pagadas con tarjeta de cr\u00e9dito. \u00bfPor qu\u00e9 se produce un cargo […]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1132],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84720","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-pago-y-facturacion"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=84720"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84720\/revisions"}],"predecessor-version":[{"id":84721,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84720\/revisions\/84721"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=84720"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=84720"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=84720"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=84720"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=84720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}