Hemos incorporado una mejora en el proceso de reactivaci\u00f3n de suscripciones<\/strong> de Reportei para facilitar el regreso de quienes cancelaron su plan<\/strong> o cuya suscripci\u00f3n termin\u00f3 autom\u00e1ticamente por falta de pago<\/strong>.<\/p>\n\n\n\n

Antes, al volver a Reportei, se abr\u00eda la p\u00e1gina general de contrataci\u00f3n<\/strong>, lo que pod\u00eda causar confusi\u00f3n o a\u00f1adir pasos innecesarios.<\/p>\n\n\n\n

Con la nueva experiencia, reactivar un plan es m\u00e1s sencillo y r\u00e1pido.<\/strong><\/p>\n\n\n\n

\u00bfQu\u00e9 ha cambiado?<\/strong><\/span><\/h2>\n\n\n\n

<\/p>\n\n\n\n

Al iniciar sesi\u00f3n despu\u00e9s de cancelar una suscripci\u00f3n, se abre una pantalla dedicada a reactivar la suscripci\u00f3n anterior<\/strong>.<\/p>\n\n\n\n

<\/figure>\n\n\n\n

<\/p>\n\n\n\n

En esa pantalla puedes:<\/strong><\/span><\/h2>\n\n\n\n

<\/p>\n\n\n\n

\n
• Reactivar la suscripci\u00f3n anterior en pocos clics<\/strong>, utilizando el m\u00e9todo de pago y los datos fiscales ya registrados;<\/li>\n\n\n\n
• Si el pago falla, ver\u00e1s un mensaje con el motivo del error<\/strong> y podr\u00e1s a\u00f1adir un nuevo m\u00e9todo de pago<\/strong>;<\/li>\n\n\n\n
• Editar los datos de pago y los datos fiscales<\/strong> directamente desde los iconos de edici\u00f3n;<\/li>\n\n\n\n
• Si lo prefieres, haz clic en \u201cCambiar plan\u201d<\/strong> para elegir otro plan en la p\u00e1gina de contrataci\u00f3n, donde se muestran todas las opciones y sus precios.<\/li>\n<\/ul>\n\n\n\n

  \u00bfPor qu\u00e9 es \u00fatil esta mejora?<\/strong><\/span><\/h2>\n\n\n\n

  <\/p>\n\n\n\n

  \n
  • Facilita el regreso<\/strong> a Reportei al eliminar pasos innecesarios;<\/li>\n\n\n\n
  • Te da m\u00e1s control<\/strong>, porque puedes editar los datos y elegir c\u00f3mo reactivar el servicio.<\/li>\n<\/ul>\n\n\n\n

    Si tienes alguna duda, ponte en contacto con nuestro equipo de Soporte. =)<\/em>
    
    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Hemos incorporado una mejora en el proceso de reactivaci\u00f3n de suscripciones de Reportei para facilitar el regreso de quienes cancelaron su plan o cuya suscripci\u00f3n termin\u00f3 autom\u00e1ticamente por falta de pago. Antes, al volver a Reportei, se abr\u00eda la p\u00e1gina general de contrataci\u00f3n, lo que pod\u00eda causar confusi\u00f3n o a\u00f1adir pasos innecesarios. Con la nueva […]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1132,1133],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84716","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-pago-y-facturacion","helpdesk_category-planes"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=84716"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84716\/revisions"}],"predecessor-version":[{"id":84717,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84716\/revisions\/84717"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=84716"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=84716"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=84716"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=84716"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=84716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}