<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":84281,"date":"2026-10-15T12:24:37","date_gmt":"2026-10-15T15:24:37","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/los-datos-de-meta-ads-en-mi-informe-o-dashboard-no-coinciden-con-el-administrador-que-hago\/"},"modified":"2026-10-15T12:24:37","modified_gmt":"2026-10-15T15:24:37","slug":"los-datos-de-meta-ads-en-mi-informe-o-dashboard-no-coinciden-con-el-administrador-que-hago","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/es\/central-de-ajuda\/los-datos-de-meta-ads-en-mi-informe-o-dashboard-no-coinciden-con-el-administrador-que-hago\/","title":{"rendered":"Los datos de Meta Ads en mi informe o dashboard no coinciden con el Administrador. \u00bfQu\u00e9 hago?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Si las m\u00e9tricas de Meta Ads del informe difieren de las que ves en el Administrador de anuncios, realiza las siguientes comprobaciones.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Primero comprueba que el per\u00edodo de an\u00e1lisis del informe o dashboard sea el mismo que el del Administrador.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por ejemplo, en este informe el per\u00edodo es del <strong>01\/08\/2024 al 31\/08\/2024<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img fetchpriority=\"high\" decoding=\"async\" width=\"602\" height=\"264\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdHWgdbw9o8pelPGjAbJq-01CaTX4FfZ2EjGHZNTHS584pj_xOjXAxjnC_GyhoEo0rq9O-9QrDGto1Ly5Cys4YdAXWc3-LMVDqMG9oylRxc6_yXNQR0p0Tu_1hZiJTvPkg8_cG-L0L83i_Cf-iY0mAIltZr?key=UOTHEyda80j71BWr78WXew\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aplica el mismo filtro de fechas en la secci\u00f3n de campa\u00f1as del Administrador:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" width=\"602\" height=\"109\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXe2RlGGnjTJGQ1wQKbS1UKbuLieM9x_bQ_yMP7WeE-CmHrguy0o4bu7wRjO_XcEMPcNMX16BCnZWapdUNHYkwP8omdKMRhxfDjVW3ELD6yzJsuLdbBSaylkXZGECAhZvG8wOEYqAyAqF0Ukp0vfa_-cnyk?key=UOTHEyda80j71BWr78WXew\"><\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-outro-ponto-importante-verificar-se-a-conta-de-an-ncios-correta-foi-integrada\"><span id=\"helpie-sp-1\"><strong>Comprueba tambi\u00e9n si integraste la cuenta publicitaria correcta<\/strong><\/span><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La API de Meta Ads devuelve el nombre de la cuenta tal como aparece en el Administrador. En este ejemplo, la cuenta integrada se llama <strong>\u00abReportei\u00bb<\/strong>:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img decoding=\"async\" width=\"602\" height=\"265\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXckkJXFzjVSSVrDMadmtitcRUOLmI6FA7dxHt2RLrzHAgBKcqFrwjXV_r1s-tfyB7AKUcPIP6DKLm3tAvkCgVmN8DyZzvAFGZezWGy6FfeuWtdCcIZbIsYcNYGPuCMhlVWHACoik46QHJoETIYkxbVLx3z4?key=UOTHEyda80j71BWr78WXew\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Debes comparar los datos de esa misma cuenta en el Administrador de anuncios:<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"109\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfd-qcWT-oPC54f-EjMm146UywLQEQfRHr9rN1bnu4Q7jpgDiMRNxyyHVvapGDrTc1oltLXSvT6pD6uH9Dh2aDRs753qD-_Wv502UbTQeCOWeh4EHlSrFS_CeYlsIhkI24VXefdGyFdlSggSDhrQDOfGY6U?key=UOTHEyda80j71BWr78WXew\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si el per\u00edodo y la cuenta son correctos y los datos siguen siendo distintos, revisa <strong>la estructura del informe o dashboard.<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En la plantilla predeterminada de Reportei, los primeros datos corresponden a toda la cuenta publicitaria y no solo a determinadas campa\u00f1as.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"349\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcWqHENDYrXKOVJzvuSXkGMuR12EUa1leG9SZhOED7Q59cNjNXr-mQ8KVZjW54kxeQOjUHL-23i8gD8YUbVQAKk0wL-UJlLnZmvzYgQFa4gLhbumawtVGPvj-O8bVinpNWlwOAgwzVvqSgYpY-0THuZgNw?key=UOTHEyda80j71BWr78WXew\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para comparar los datos de una campa\u00f1a con el Administrador, utiliza el bloque de campa\u00f1as, donde aparece su nombre, o la tabla de campa\u00f1as destacadas de la secci\u00f3n de toda la cuenta.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-como-adicionar-campanhas\"><span id=\"helpie-sp-2\"><strong>\u00bfC\u00f3mo a\u00f1adir campa\u00f1as?<\/strong><\/span><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Haz clic en <strong>A\u00f1adir campa\u00f1a<\/strong> en el <strong>bloque de campa\u00f1as<\/strong> situado al final de la secci\u00f3n de Meta Ads. Si el bloque no aparece, haz clic en <strong>A\u00f1adir m\u00e9trica<\/strong>, busca \u00ab<strong>Campa\u00f1as<\/strong>\u00bb y arrastra el bloque al informe o dashboard.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdr8TB5qMdHIjbIGqdXyU8CewHgwWSAOR-4KYq01uc_34qUiPLKNH59RYBenvA5j03ZDSgv16IfIK0wRdoj9OcwBrk5Aioc7rRS1RX8eGVxvMgrM0hj7WPndk49OS7xzsS333quyZbbkvNkb65zCLjMO9Y3?key=UOTHEyda80j71BWr78WXew\" width=\"602\" height=\"208\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se mostrar\u00e1n los datos de las campa\u00f1as seleccionadas. Todas las m\u00e9tricas a\u00f1adidas dentro de ese bloque corresponder\u00e1n \u00fanicamente a esas campa\u00f1as.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"235\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcuaWqL9vXWheuCDBV1HSok9F9kkkQHPP9-2jTaYs7qXvGue1L4hpFFGEKQDGwdgz4soTJLyVSYRpG0Yl0ij4gjerTaJsL86_f0QAGJxrUzV-zIxDf5rRC6xH2bFSA144pOO_UOVl5PoBGjaYaIiREqwLc?key=UOTHEyda80j71BWr78WXew\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si los datos siguen sin coincidir despu\u00e9s de estas comprobaciones, contacta con nuestro equipo a trav\u00e9s del chat.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n puedes contactar con Soporte si necesitas ayuda durante la revisi\u00f3n. =)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si las m\u00e9tricas de Meta Ads del informe difieren de las que ves en el Administrador de anuncios, realiza las siguientes comprobaciones.&nbsp; Primero comprueba que el per\u00edodo de an\u00e1lisis del informe o dashboard sea el mismo que el del Administrador. Por ejemplo, en este informe el per\u00edodo es del 01\/08\/2024 al 31\/08\/2024 Aplica el mismo [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1134,1135],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84281","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-informes","helpdesk_category-problemas-comunes"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=84281"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84281\/revisions"}],"predecessor-version":[{"id":84282,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84281\/revisions\/84282"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=84281"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=84281"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=84281"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=84281"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=84281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}