<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":84254,"date":"2026-10-15T12:22:07","date_gmt":"2026-10-15T15:22:07","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/descontinuacion-de-la-version-3-0-de-reportei\/"},"modified":"2026-10-15T12:22:07","modified_gmt":"2026-10-15T15:22:07","slug":"descontinuacion-de-la-version-3-0-de-reportei","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/es\/central-de-ajuda\/descontinuacion-de-la-version-3-0-de-reportei\/","title":{"rendered":"Descontinuaci\u00f3n de la versi\u00f3n 3.0 de Reportei"},"content":{"rendered":"<p><strong>Este art\u00edculo documenta la descontinuaci\u00f3n de Reportei 3.0 y la transici\u00f3n a la versi\u00f3n 4.0.<\/strong> Despu\u00e9s del lanzamiento de la versi\u00f3n 4.0, cerramos el ciclo anterior para concentrarnos en mejorar la nueva versi\u00f3n y desarrollar nuevas integraciones.<\/p>\n<p>Lanzamos la <a href=\"https:\/\/reportei.com\/reportei-4\/\">versi\u00f3n 4.0 de Reportei<\/a> en julio de 2021. Adem\u00e1s de cambiar el dise\u00f1o y la interfaz, renovamos la infraestructura del c\u00f3digo para poder incorporar cambios y actualizaciones con mayor agilidad.<\/p>\n<h6><span id=\"helpie-sp-1\">\u00bfQu\u00e9 implica este cambio?<\/span><\/h6>\n<p>El acceso a Reportei y a los informes ya generados en la versi\u00f3n antigua se mantuvo. La descontinuaci\u00f3n de la versi\u00f3n 3.0 significa que dej\u00f3 de recibir actualizaciones y correcciones. Nuestro equipo pas\u00f3 a centrarse en la nueva versi\u00f3n.<\/p>\n<ul>\n<li><strong>El calendario de transici\u00f3n mantuvo el acceso a la interfaz 3.0 hasta principios de noviembre.<\/strong><br \/>\nDurante esa etapa todav\u00eda era posible utilizarla, aunque recomendamos pasar a la versi\u00f3n 4.0 para familiarizarse con ella. =)<\/li>\n<li><strong>A finales de noviembre se cerr\u00f3 el acceso a la interfaz 3.0, manteniendo temporalmente la posibilidad de generar informes en 4.0 con la plantilla antigua, ya descontinuada.<br \/>\n<\/strong>Incluso durante ese per\u00edodo, recomendamos utilizar el nuevo modelo predeterminado del informe.<\/li>\n<li><strong>En diciembre dej\u00f3 de ser posible generar nuevos informes o dashboards con la plantilla antigua.<\/strong><\/li>\n<\/ul>\n<h6><span id=\"helpie-sp-2\">Qu\u00e9 debes hacer<\/span><\/h6>\n<p>Si ya utilizas la nueva versi\u00f3n, estas son las dos comprobaciones recomendadas:<\/p>\n<ul>\n<li><strong>Revisa las plantillas antiguas y crea nuevas a partir de informes generados con el modelo de la versi\u00f3n 4.0<\/strong> \u2014Predeterminado\u2014.<\/li>\n<li>Si utilizas automatizaciones, recomendamos <strong>crear y configurar nuevas automatizaciones en la nueva versi\u00f3n. <\/strong><\/li>\n<\/ul>\n<p>As\u00ed tus informes dejar\u00e1n de depender de la versi\u00f3n antigua.<\/p>\n<p><strong>\u00bfC\u00f3mo saber si estoy en la nueva versi\u00f3n?\u00a0<\/strong><\/p>\n<p>Puedes identificarla por el dise\u00f1o de la p\u00e1gina. Esta es la interfaz de la nueva versi\u00f3n:<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-large wp-image-22451\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev4-1024x453.png\" alt=\"\" width=\"800\" height=\"354\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev4-1024x453.png 1024w, https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev4-300x133.png 300w, https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev4.png 1366w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Durante la transici\u00f3n, quienes utilizaban la versi\u00f3n antigua<\/strong>ve\u00edan un bot\u00f3n para cambiar a la nueva, como en esta imagen:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-22456\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev3-1024x493.png\" alt=\"\" width=\"800\" height=\"385\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev3-1024x493.png 1024w, https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev3-300x144.png 300w, https:\/\/reportei.com\/wp-content\/uploads\/2021\/10\/interfacev3.png 1366w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><em>Si tienes alguna duda, contacta con nuestro equipo de soporte. =)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Este art\u00edculo documenta la descontinuaci\u00f3n de Reportei 3.0 y la transici\u00f3n a la versi\u00f3n 4.0. Despu\u00e9s del lanzamiento de la versi\u00f3n 4.0, cerramos el ciclo anterior para concentrarnos en mejorar la nueva versi\u00f3n y desarrollar nuevas integraciones. Lanzamos la versi\u00f3n 4.0 de Reportei en julio de 2021. Adem\u00e1s de cambiar el dise\u00f1o y la interfaz, [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1119],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84254","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-comenzar"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=84254"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84254\/revisions"}],"predecessor-version":[{"id":84255,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84254\/revisions\/84255"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=84254"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=84254"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=84254"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=84254"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=84254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}