{"id":84200,"date":"2026-10-15T12:17:43","date_gmt":"2026-10-15T15:17:43","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/puedo-cancelar-el-plan-que-he-contratado\/"},"modified":"2026-10-15T12:17:43","modified_gmt":"2026-10-15T15:17:43","slug":"puedo-cancelar-el-plan-que-he-contratado","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/es\/central-de-ajuda\/puedo-cancelar-el-plan-que-he-contratado\/","title":{"rendered":"\u00bfPuedo cancelar el plan que he contratado?"},"content":{"rendered":"

Las condiciones de cancelaci\u00f3n dependen del plan y del mercado de contrataci\u00f3n. Para suscripciones internacionales, consulta las condiciones de tu contrato y el equipo de soporte. Los planes internacionales contemplan pago en d\u00f3lares con tarjeta, mensual o anual en un \u00fanico pago.<\/p>\n

S\u00ed, puedes cancelar tu plan cuando quieras.<\/p>\n

En las condiciones descritas para Brasil, los planes mensuales no tienen permanencia, por lo que puedes cancelarlos en cualquier momento. Despu\u00e9s de solicitar la cancelaci\u00f3n, mantendr\u00e1s el acceso hasta que termine el per\u00edodo ya pagado.<\/p>\n

En Brasil, los planes anuales, trimestrales y semestrales tienen un compromiso correspondiente a la periodicidad contratada. Tambi\u00e9n puedes solicitar la cancelaci\u00f3n y conservar\u00e1s el acceso durante el per\u00edodo ya pagado, si la cancelaci\u00f3n se realiza dentro de ese per\u00edodo.<\/p>\n

Para cancelar, selecciona \u00abMi plan<\/a>\u00bb en el men\u00fa de la esquina superior derecha. Al final de esa p\u00e1gina encontrar\u00e1s el bot\u00f3n de cancelaci\u00f3n.<\/p>\n

Trabajamos continuamente para mejorar la herramienta. Por eso, antes de cancelar, te pedimos que contactes con nosotros para entender y resolver los posibles problemas que te han llevado a dejar de utilizarla.<\/p>\n

\u00a1Tus comentarios ayudan a que Reportei crezca junto con nuestros clientes!<\/p>\n

\n
\n

Si tienes alguna duda, ponte en contacto con nuestro equipo de Soporte.<\/em> =)<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Las condiciones de cancelaci\u00f3n dependen del plan y del mercado de contrataci\u00f3n. Para suscripciones internacionales, consulta las condiciones de tu contrato y el equipo de soporte. Los planes internacionales contemplan pago en d\u00f3lares con tarjeta, mensual o anual en un \u00fanico pago. S\u00ed, puedes cancelar tu plan cuando quieras. En las condiciones descritas para Brasil, […]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1133],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-84200","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-planes"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=84200"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84200\/revisions"}],"predecessor-version":[{"id":84201,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/84200\/revisions\/84201"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=84200"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=84200"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=84200"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=84200"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=84200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}