<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":83933,"date":"2026-10-15T11:55:51","date_gmt":"2026-10-15T14:55:51","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/la-cuenta-que-quiero-conectar-no-aparece-que-hago\/"},"modified":"2026-10-15T12:48:05","modified_gmt":"2026-10-15T15:48:05","slug":"la-cuenta-que-quiero-conectar-no-aparece-que-hago","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/es\/central-de-ajuda\/la-cuenta-que-quiero-conectar-no-aparece-que-hago\/","title":{"rendered":"La cuenta que quiero conectar no aparece. \u00bfQu\u00e9 hago?"},"content":{"rendered":"<p>El primer paso es comprobar <strong>si la cuenta que est\u00e1s utilizando tiene acceso de administrador<\/strong> <strong>a la cuenta que quieres conectar.<\/strong> Por ejemplo, en Google Analytics debes iniciar sesi\u00f3n con una cuenta que tenga acceso a la propiedad configurada para recopilar los datos del sitio web que quieres analizar.<\/p>\n<p>Esta comprobaci\u00f3n es v\u00e1lida para las integraciones de Reportei. <strong>Necesitamos la autorizaci\u00f3n de una cuenta con los permisos de acceso necesarios para recibir los datos mediante la API.<\/strong> Explicamos la importancia de los permisos de acceso <a href=\"https:\/\/reportei.com\/es\/central-de-ajuda\/por-que-debo-mantener-activos-los-permisos-al-conectar-una-cuenta-a-reportei\/\" rel=\"noopener noreferrer\">en este otro art\u00edculo.<\/a> =)<\/p>\n<p>En Facebook e Instagram, la falta de permisos afecta al env\u00edo de informaci\u00f3n de las p\u00e1ginas y las cuentas a Reportei. Si se revocan determinados permisos, una cuenta puede dejar de aparecer. Por eso, <strong>si tus p\u00e1ginas de Facebook o cuentas de Instagram no aparecen al conectar, <a href=\"https:\/\/www.loom.com\/share\/9b7f2b96f8e0481b9a3600014dab1719?sid=90fe00e7-afb5-4e34-a866-ccff37fa616c\">consulta este v\u00eddeo<\/a> o <a href=\"https:\/\/reportei.com\/es\/central-de-ajuda\/como-activar-los-permisos-de-las-cuentas-meta\/\" rel=\"noopener noreferrer\">sigue los pasos de este art\u00edculo.<\/a><\/strong><\/p>\n<p><strong><em>Atenci\u00f3n:<\/em> <\/strong><em>En LinkedIn solo se pueden generar informes de p\u00e1ginas de empresa. Comprueba que tienes acceso de administrador a una de ellas para conectarla a Reportei. <a href=\"https:\/\/reportei.com\/es\/central-de-ajuda\/como-crear-una-pagina-en-linkedin\/\">Consulta c\u00f3mo crear una p\u00e1gina<\/a>.<\/em><strong><br \/>\n<\/strong><\/p>\n<div class=\"article-content-outer\">\n<div class=\"article-content\">\n<div class=\"article-content-outer\">\n<div class=\"article-content\">\n<p><em>Si tienes alguna duda, ponte en contacto con nuestro equipo de Soporte.<\/em> =)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>El primer paso es comprobar si la cuenta que est\u00e1s utilizando tiene acceso de administrador a la cuenta que quieres conectar. Por ejemplo, en Google Analytics debes iniciar sesi\u00f3n con una cuenta que tenga acceso a la propiedad configurada para recopilar los datos del sitio web que quieres analizar. Esta comprobaci\u00f3n es v\u00e1lida para las [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1119,1135],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-83933","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-comenzar","helpdesk_category-problemas-comunes"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/83933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=83933"}],"version-history":[{"count":2,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/83933\/revisions"}],"predecessor-version":[{"id":84573,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/83933\/revisions\/84573"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=83933"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=83933"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=83933"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=83933"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=83933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}