<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":57383,"date":"2025-07-10T09:48:09","date_gmt":"2025-07-10T12:48:09","guid":{"rendered":"https:\/\/reportei.com\/?post_type=pauple_helpie&#038;p=57383"},"modified":"2026-10-26T16:56:37","modified_gmt":"2026-10-26T19:56:37","slug":"historial-de-datos-en-instagram-business","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/es\/central-de-ajuda\/historial-de-datos-en-instagram-business\/","title":{"rendered":"Historial de datos de Instagram en Reportei"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">En algunas m\u00e9tricas de Instagram, Reportei depende de los datos recopilados mientras la cuenta est\u00e1 conectada. Esto afecta especialmente al historial de <strong>Stories<\/strong> y a la <strong>variaci\u00f3n de seguidores<\/strong>. La disponibilidad exacta depende de la m\u00e9trica y del m\u00e9todo de conexi\u00f3n; consulta la ayuda \u00ab?\u00bb de cada indicador.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por eso, en Reportei creamos una forma de <strong>recopilar estos datos<\/strong> para que puedas consultarlos. =)<br>El historial comenzar\u00e1 a generarse a partir de la fecha en que actives el monitoreo.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-c-mo-verificar-si-est-activo\"><span id=\"helpie-sp-1\">\ud83d\udd0d \u00bfC\u00f3mo verificar si est\u00e1 activo?<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Accede a la p\u00e1gina de <strong>integraciones<\/strong> de tu cliente y busca el \u00edcono de Instagram.<br>Aseg\u00farate de que est\u00e9 en <strong>verde<\/strong>, con la indicaci\u00f3n de <strong>activo<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"724\" height=\"80\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2019\/10\/ig-ativo.png\" alt=\"Ejemplo de integraci\u00f3n de Instagram activa en Reportei; la apariencia de la interfaz puede variar\" class=\"wp-image-25240\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2019\/10\/ig-ativo.png 724w, https:\/\/reportei.com\/wp-content\/uploads\/2019\/10\/ig-ativo-300x33.png 300w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Si aparece el mensaje <strong>\u201cIntegraci\u00f3n expirada. Reintegrar\u201d<\/strong>, ser\u00e1 necesario volver a conectar la cuenta.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez hecho esto, Reportei comenzar\u00e1 a recopilar los datos.<br>Si activaste el monitoreo recientemente, es posible que <strong>a\u00fan no aparezcan datos de Stories<\/strong>.<br>En cuanto al n\u00famero de <strong>Nuevos Seguidores<\/strong>, puede mostrarse un mensaje indicando que <strong>no hay datos disponibles<\/strong>:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" width=\"227\" height=\"132\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2019\/10\/image-2022-06-22T162331.104.png\" alt=\"Ejemplo de aviso de datos de seguidores no disponibles\" class=\"wp-image-25245\" style=\"width:368px;height:auto\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">La m\u00e9trica <strong>Variaci\u00f3n de seguidores<\/strong> compara el registro final con el registro de referencia al inicio del intervalo. Necesita ambos valores para calcular la diferencia. Consulta la ayuda de la m\u00e9trica para comprobar las fechas de referencia utilizadas por la integraci\u00f3n.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Si en alguno de esos registros de referencia no hay datos registrados, se mostrar\u00e1 un mensaje.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccc <strong>Recuerda:<\/strong> Para las m\u00e9tricas que requieren seguimiento, solo habr\u00e1 datos recopilados <strong>a partir de la fecha en que se haya activado el monitoreo.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-importante\"><span id=\"helpie-sp-2\">\u26a0\ufe0f Importante<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para que todos los datos puedan ser monitoreados correctamente, es necesario que la integraci\u00f3n con <strong>Instagram Business est\u00e9 activa<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por eso, si recibes una notificaci\u00f3n indicando la necesidad de <strong>reintegrar la cuenta<\/strong>, hazlo lo antes posible para evitar p\u00e9rdida de datos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00bfTienes alguna duda?<br>\u00a1Nuestro equipo de Soporte est\u00e1 disponible para ayudarte! =)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En algunas m\u00e9tricas de Instagram, Reportei depende de los datos recopilados mientras la cuenta est\u00e1 conectada. Esto afecta especialmente al historial de Stories y a la variaci\u00f3n de seguidores. La disponibilidad exacta depende de la m\u00e9trica y del m\u00e9todo de conexi\u00f3n; consulta la ayuda \u00ab?\u00bb de cada indicador. Por eso, en Reportei creamos una forma [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1134],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-57383","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-informes"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/57383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=57383"}],"version-history":[{"count":3,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/57383\/revisions"}],"predecessor-version":[{"id":84572,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/57383\/revisions\/84572"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=57383"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=57383"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=57383"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=57383"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=57383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}