<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":19786,"date":"2020-12-03T17:39:28","date_gmt":"2020-12-03T20:39:28","guid":{"rendered":"https:\/\/servidor.reportei.com\/central-de-ajuda\/por-que-no-puedo-integrar-cuentas-ga4\/"},"modified":"2026-10-15T12:41:40","modified_gmt":"2026-10-15T15:41:40","slug":"por-que-no-puedo-integrar-cuentas-ga4","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/es\/central-de-ajuda\/por-que-no-puedo-integrar-cuentas-ga4\/","title":{"rendered":"\u00bfC\u00f3mo conectar Google Analytics 4 a Reportei?"},"content":{"rendered":"<p>Reportei es compatible con Google Analytics 4 (GA4). Si no puedes conectar tu propiedad, comprueba la cuenta de Google utilizada, los permisos y la autorizaci\u00f3n de la integraci\u00f3n.<\/p>\n<p>Google Analytics 4 sustituy\u00f3 a Universal Analytics. El acceso a la interfaz y a la API de Universal Analytics se cerr\u00f3 en 2024. No es necesario ni corresponde crear una propiedad de Universal Analytics para utilizar Reportei. Consulta el <a href=\"https:\/\/support.google.com\/analytics\/answer\/11583528?hl=es\">aviso oficial de Google<\/a>.<\/p>\n<h2><span id=\"helpie-sp-1\">Antes de conectar<\/span><\/h2>\n<ul>\n<li>Comprueba que tienes una propiedad de GA4 y que puedes abrirla directamente en Google Analytics.<\/li>\n<li>Inicia sesi\u00f3n con la misma cuenta de Google que tiene acceso a esa propiedad.<\/li>\n<li>Si no tienes acceso, solicita al administrador que revise tus permisos. Google explica los roles en su <a href=\"https:\/\/support.google.com\/analytics\/answer\/9305587?hl=es\">gu\u00eda de gesti\u00f3n de accesos<\/a>.<\/li>\n<\/ul>\n<h2><span id=\"helpie-sp-2\">Conecta la propiedad a Reportei<\/span><\/h2>\n<ol>\n<li>Abre el proyecto correspondiente en Reportei y entra en <strong>Gestionar integraciones<\/strong>.<\/li>\n<li>Busca Google Analytics 4 e inicia la conexi\u00f3n.<\/li>\n<li>En la autorizaci\u00f3n de Google, elige la cuenta que tiene acceso a la propiedad y concede los permisos solicitados para la integraci\u00f3n.<\/li>\n<li>Selecciona la propiedad que quieres analizar y completa la conexi\u00f3n.<\/li>\n<\/ol>\n<h2><span id=\"helpie-sp-3\">Si la propiedad no aparece o la conexi\u00f3n falla<\/span><\/h2>\n<p>Comprueba si el navegador tiene varias cuentas de Google abiertas. La cuenta seleccionada durante la autorizaci\u00f3n puede ser distinta de la que utilizas habitualmente para consultar Analytics. Vuelve a autorizar la integraci\u00f3n con la cuenta correcta y revisa sus permisos.<\/p>\n<p>Consulta tambi\u00e9n <a href=\"https:\/\/reportei.com\/es\/central-de-ajuda\/la-cuenta-que-quiero-conectar-no-aparece-que-hago\/\">qu\u00e9 hacer si la cuenta que quieres integrar no aparece<\/a>. Si el problema contin\u00faa, contacta con Soporte desde el chat e indica el proyecto, el nombre de la propiedad y el mensaje de error. No env\u00edes contrase\u00f1as.<\/p>\n<h2><span id=\"helpie-sp-4\">La conexi\u00f3n funciona, pero faltan datos<\/span><\/h2>\n<p>Comprueba el per\u00edodo de an\u00e1lisis y si la propiedad tiene datos en Google Analytics. Conectar una propiedad no crea datos hist\u00f3ricos que nunca se recopilaron. Si faltan \u00fanicamente datos demogr\u00e1ficos, consulta <a href=\"https:\/\/reportei.com\/es\/central-de-ajuda\/el-grafico-demografico-de-google-analytics-4-esta-vacio-que-ocurre\/\">la gu\u00eda sobre el gr\u00e1fico de Google Analytics<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reportei es compatible con Google Analytics 4 (GA4). Si no puedes conectar tu propiedad, comprueba la cuenta de Google utilizada, los permisos y la autorizaci\u00f3n de la integraci\u00f3n. Google Analytics 4 sustituy\u00f3 a Universal Analytics. El acceso a la interfaz y a la API de Universal Analytics se cerr\u00f3 en 2024. No es necesario ni [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1134,1135],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-19786","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-informes","helpdesk_category-problemas-comunes"],"_links":{"self":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/19786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/comments?post=19786"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/19786\/revisions"}],"predecessor-version":[{"id":84477,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/pauple_helpie\/19786\/revisions\/84477"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/media?parent=19786"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpdesk_category?post=19786"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_tag?post=19786"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_add_tag?post=19786"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/es\/wp-json\/wp\/v2\/helpie_up_tag?post=19786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}