{"id":27181,"date":"2022-12-15T09:47:19","date_gmt":"2022-12-15T12:47:19","guid":{"rendered":"https:\/\/servidor.reportei.com\/?p=27181"},"modified":"2022-12-15T09:47:19","modified_gmt":"2022-12-15T12:47:19","slug":"phonetrack-reports","status":"publish","type":"post","link":"https:\/\/reportei.com\/en\/phonetrack-reports\/","title":{"rendered":"Phonetrack Reports: let Reportei help you analyze voice data from marketing, sales, and management teams"},"content":{"rendered":"<h2><strong>Monitor and analyze your team\u2019s call performance by integration with Reportei<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Our Phonetrack reports have come to help you analyze metrics data from your marketing, sales, or management team\u2019s calls.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It only takes integrating your account with our platform (it\u2019s quick and easy!) to start capturing data in seconds. You\u2019ll get an overview of your team\u2019s performance with detailed info on the campaigns that draw in new contacts.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check out the benefits of Phonetrack, which metrics to keep an eye on, and the resources available in Reportei that will help you get those custom reports. Shall we dive in?<\/span><\/p>\n<h2><strong>Phonetrack: what it is and how it helps your business<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The Phonetrack platform was specifically designed for call tracking and call analytics. It lets you monitor and analyze call performance so you can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gauge high-performing campaigns, whether online or offline. For example, integration with Google Ads helps you pinpoint ads that drew in leads and understand how many real opportunities they yielded;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understand the value of each opportunity a call generates. You\u2019ll no longer have to do that manually and can recover any lost calls, so make sure you\u2019re not losing any potential customers;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get valuable insights from calls (most popular products\/services, mapping of data and processes) through artificial intelligence;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create automation so you can send hot leads your CRM\u2019s way, which your sales team can approach;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrate and record data from every point of sale and team for more efficient management.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In other words, Phonetrack is perfect for assessing and understanding your business voice data, pushing sales processes along, and helping you take advantage of opportunities that are looking to close the deal.<\/span><\/p>\n<h2><strong>Available metrics for Phonetrack reports<\/strong><br style=\"font-weight: 400;\" \/><br style=\"font-weight: 400;\" \/><\/h2>\n<p><span style=\"font-weight: 400;\">Phone track gives you the data you need for a successful call analysis. So, being aware of that data is crucial to extracting as many insights as possible, helping to synchronize your marketing and sales strategies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you integrate your account with Reportei, you get Phonetrack metrics for in-depth comparison with your results from other channels where you run campaigns (online or offline).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what you can find in our Phonetrack reports:<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Number of calls over specified periods;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Returned calls by the sales team to prevent missing out on potential customers;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Missed calls for a better understanding of how contacts are lost or rekindled;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real link-generated opportunities;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Average call duration;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Missed call percentage (%) concerning the full number;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Percentage of opportunities generated through the number of leads;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Calls per customer who comes into contact with a business;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The return rate of missed calls<\/span><\/li>\n<\/ul>\n<h2><strong>Charts and tables on Phonetrack<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Besides the metrics listed above, Phonetrack also provides comparative analyses through the following charts:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Calls made over time;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relation between calls, days, and business units;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Number of calls (registered as the first or not);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Number of links per ad (Google Ads, Google My Business, websites, and more);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Calls made by the marketing team per campaign<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Calls per ad group;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Calls per business unit.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can also use our reports in Reportei with those charts for more specific information. We have four tables:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ads featured on channels used for calls;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Featured ad group;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Company units that stand out when it comes to making calls and generating opportunities;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Featured campaigns.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">They give you both an overview of your Phonetrack account\u2019s results so you can understand the performance of your business and in-depth data to help you improve campaigns and business units<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aproveite agora mesmo os recursos do Reportei para gerar seus relat\u00f3rios da Phonetrack!<\/span><\/p>\n<h2><strong>Analyze Phonetrack reports along with your other channels<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Another positive when using Reportei to generate Phonetrack reports is that you can access your Phonetrack performance data and results from other channels that bring in sales opportunities in a single document.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, you can compare call performance with results from your Google My Business account, Google Ads campaigns, and more. So, it gives you that integrated view of your teams to help you plan more efficient strategies for each funnel stage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And there\u2019s more! Reportei also lets you customize reports, add your own analysis in text, images, or videos, complement tables, and add charts or manual metrics (if you find any relevant data missing).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That makes it easier to convey results to your project decision-makers so they can understand the process and get more involved in planning actions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What are you waiting for? Start using <a href=\"https:\/\/app.reportei.com\/signup?locale=en&amp;\">Reportei\u2019s<\/a> special features for your Phonetrack reports right now!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Monitor and analyze your team\u2019s call performance by integration with Reportei<\/p>\n","protected":false},"author":18,"featured_media":27182,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1969,3741],"tags":[],"class_list":["post-27181","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reportei-2","category-reports"],"_links":{"self":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/posts\/27181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/comments?post=27181"}],"version-history":[{"count":0,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/posts\/27181\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/media\/27182"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/media?parent=27181"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/categories?post=27181"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/tags?post=27181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}