<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":83871,"date":"2026-10-15T11:52:15","date_gmt":"2026-10-15T14:52:15","guid":{"rendered":"https:\/\/reportei.com\/central-de-ajuda\/how-json-message-delivery-works\/"},"modified":"2026-10-15T11:52:15","modified_gmt":"2026-10-15T14:52:15","slug":"how-json-message-delivery-works","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/en\/central-de-ajuda\/how-json-message-delivery-works\/","title":{"rendered":"How JSON message delivery works"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Unlike plain text, <strong>JSON organizes information into structured fields<\/strong>. This lets other tools <strong>read each piece of data separately<\/strong> and use it in automations.<\/p>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-exemplo-da-mensagem-configurada-no-reportei-como-texto\"><span id=\"helpie-sp-1\"><strong>Example of a message configured in Reportei as text:<\/strong><\/span><\/h3>\n\n\n<p class=\"wp-block-paragraph\"><strong>Message:<\/strong><\/p>\n\n\n<pre class=\"wp-block-preformatted\"><code>Hello! Good afternoon!<br\/> \ud83d\udcca <strong>Results Summary<\/strong> \u2013 Reportei<br\/><strong>Analysis period<\/strong>: August 19, 2025 to August 19, 2025<br\/><br\/> <br\/>\ud83d\udd39 <strong>Google Ads - Reportei<\/strong> <br\/><br\/><strong>CTR<\/strong> : 2,41% (31,68%)<br\/><strong>Average CPC<\/strong> : R$1,33 (-9,41%)<br\/><strong>Conversions<\/strong> : 2,00 (0%)<br\/><br\/>\ud83d\udd39 <strong>Google Analytics 4 - Reportei - GA4<\/strong> <br\/><br\/><strong>Engagement rate<\/strong> : 60,42% (-2,29%)<br\/><strong>Average Engagement Time per User<\/strong> : 00:01:23 (11,57%)<br\/><strong>Key Event<\/strong> : 118,00 (24,21%)<br\/><br\/>\ud83d\udd39 <strong>Meta Ads - Reportei<\/strong> <br\/><br\/><strong>Amount spent<\/strong> : R$207,16 (-26,68%)<br\/><strong>Total Reach<\/strong> : 42.805,00 (-27,97%)<br\/><strong>Total Impressions<\/strong> : 57.423,00 (-26,70%)<\/code><br\/><\/pre>\n\n\n<h4 class=\"wp-block-heading\" id=\"h-estrutura-json-correspondente\"><span id=\"helpie-sp-1-1\"><strong>Example JSON structure<\/strong><\/span><\/h4>\n\n\n<p class=\"wp-block-paragraph\"><strong>A JSON payload for these types of metrics looks like this (the sample values below differ from the text example):<\/strong><\/p>\n\n\n<pre class=\"wp-block-preformatted\"><code>{<br\/>  \"fb_ads:spend(act_383886488770066)\": {<br\/>    \"values\": \"3963\",<br\/>    \"comparison\": {<br\/>      \"values\": \"3441.21\",<br\/>      \"difference\": 15.162980463267274,<br\/>      \"absoluteDifference\": 521.79<br\/>    }<br\/>  },<br\/>  \"[variation]fb_ads:spend(act_383886488770066)\": {<br\/>    \"values\": \"3963\",<br\/>    \"comparison\": {<br\/>      \"values\": \"3441.21\",<br\/>      \"difference\": 15.162980463267274,<br\/>      \"absoluteDifference\": 521.79<br\/>    }<br\/>  },<br\/>  \"fb_ads:reach(act_383886488770066)\": {<br\/>    \"values\": \"173869\",<br\/>    \"comparison\": {<br\/>      \"values\": \"112945\",<br\/>      \"difference\": 53.9412988622781,<br\/>      \"absoluteDifference\": 60924<br\/>    }<br\/>  },<br\/>  \"[variation]fb_ads:reach(act_383886488770066)\": {<br\/>    \"values\": \"173869\",<br\/>    \"comparison\": {<br\/>      \"values\": \"112945\",<br\/>      \"difference\": 53.9412988622781,<br\/>      \"absoluteDifference\": 60924<br\/>    }<br\/>  },<br\/>  \"fb_ads:impressions(act_383886488770066)\": {<br\/>    \"values\": \"561774\",<br\/>    \"comparison\": {<br\/>      \"values\": \"405653\",<br\/>      \"difference\": 38.4863417748667,<br\/>      \"absoluteDifference\": 156121<br\/>    }<br\/>  },<br\/>  \"[variation]fb_ads:impressions(act_383886488770066)\": {<br\/>    \"values\": \"561774\",<br\/>    \"comparison\": {<br\/>      \"values\": \"405653\",<br\/>      \"difference\": 38.4863417748667,<br\/>      \"absoluteDifference\": 156121<br\/>    }<br\/>  },<br\/>  \"google_analytics_4:engagement_rate(338565990)\": {<br\/>    \"values\": \"0.55308789613052023\",<br\/>    \"comparison\": {<br\/>      \"values\": \"0.56901017576318225\",<br\/>      \"difference\": -2.798241632727624,<br\/>      \"absoluteDifference\": -0.015922279632662018<br\/>    }<br\/>  },<br\/>  \"[variation]google_analytics_4:engagement_rate(338565990)\": {<br\/>    \"values\": \"0.55308789613052023\",<br\/>    \"comparison\": {<br\/>      \"values\": \"0.56901017576318225\",<br\/>      \"difference\": -2.798241632727624,<br\/>      \"absoluteDifference\": -0.015922279632662018<br\/>    }<br\/>  },<br\/>  \"google_analytics_4:average_engagement_time(338565990)\": {<br\/>    \"values\": \"80.913820811570915\",<br\/>    \"comparison\": {<br\/>      \"values\": \"76.335936410542459\",<br\/>      \"difference\": 5.997023965761187,<br\/>      \"absoluteDifference\": 4.577884401028456<br\/>    }<br\/>  },<br\/>  \"[variation]google_analytics_4:average_engagement_time(338565990)\": {<br\/>    \"values\": \"80.913820811570915\",<br\/>    \"comparison\": {<br\/>      \"values\": \"76.335936410542459\",<br\/>      \"difference\": 5.997023965761187,<br\/>      \"absoluteDifference\": 4.577884401028456<br\/>    }<br\/>  },<br\/>  \"google_analytics_4:conversions_count(338565990)\": {<br\/>    \"values\": \"1940\",<br\/>    \"comparison\": {<br\/>      \"values\": \"1632\",<br\/>      \"difference\": 18.872549019607845,<br\/>      \"absoluteDifference\": 308<br\/>    }<br\/>  },<br\/>  \"[variation]google_analytics_4:conversions_count(338565990)\": {<br\/>    \"values\": \"1940\",<br\/>    \"comparison\": {<br\/>      \"values\": \"1632\",<br\/>      \"difference\": 18.872549019607845,<br\/>      \"absoluteDifference\": 308<br\/>    }<br\/>  },<br\/>  \"gads:ctr(1755373868-5595071219)\": {<br\/>    \"values\": 0.025148783837534803,<br\/>    \"comparison\": {<br\/>      \"values\": 0.030364372469635626,<br\/>      \"difference\": -17.17667189505204,<br\/>      \"absoluteDifference\": -0.005215588632100823<br\/>    }<br\/>  },<br\/>  \"[variation]gads:ctr(1755373868-5595071219)\": {<br\/>    \"values\": 0.025148783837534803,<br\/>    \"comparison\": {<br\/>      \"values\": 0.030364372469635626,<br\/>      \"difference\": -17.17667189505204,<br\/>      \"absoluteDifference\": -0.005215588632100823<br\/>    }<br\/>  },<br\/>  \"gads:average_cpc(1755373868-5595071219)\": {<br\/>    \"values\": 0.8705458848105043,<br\/>    \"comparison\": {<br\/>      \"values\": 1.0606967460890493,<br\/>      \"difference\": -17.926976959216688,<br\/>      \"absoluteDifference\": -0.19015086127854497<br\/>    }<br\/>  },<br\/>  \"[variation]gads:average_cpc(1755373868-5595071219)\": {<br\/>    \"values\": 0.8705458848105043,<br\/>    \"comparison\": {<br\/>      \"values\": 1.0606967460890493,<br\/>      \"difference\": -17.926976959216688,<br\/>      \"absoluteDifference\": -0.19015086127854497<br\/>    }<br\/>  },<br\/>  \"gads:conversions(1755373868-5595071219)\": {<br\/>    \"values\": 24,<br\/>    \"comparison\": {<br\/>      \"values\": 35,<br\/>      \"difference\": -31.42857142857143,<br\/>      \"absoluteDifference\": -11<br\/>    }<br\/>  },<br\/>  \"[variation]gads:conversions(1755373868-5595071219)\": {<br\/>    \"values\": 24,<br\/>    \"comparison\": {<br\/>      \"values\": 35,<br\/>      \"difference\": -31.42857142857143,<br\/>      \"absoluteDifference\": -11<br\/>    }<br\/>  },<br\/>  \"message\": \"Hello! Good afternoon!\\r\\n \ud83d\udcca *Results Summary* \u2013 :name\\r\\n*Analysis period*: :period\\r\\n\\r\\n \\r\\n\ud83d\udd39 *Google Ads - Reportei* \\r\\n\\r\\n*CTR* : :gads:ctr(1755373868-5595071219) (:[variation]gads:ctr(1755373868-5595071219))\\r\\n*Average CPC* : :gads:average_cpc(1755373868-5595071219) (:[variation]gads:average_cpc(1755373868-5595071219))\\r\\n*Conversions* : :gads:conversions(1755373868-5595071219) (:[variation]gads:conversions(1755373868-5595071219))\\r\\n\\r\\n\ud83d\udd39 *Google Analytics 4 - Reportei - GA4* \\r\\n\\r\\n*Engagement rate* : :google_analytics_4:engagement_rate(338565990) (:[variation]google_analytics_4:engagement_rate(338565990))\\r\\n*Average Engagement Time per User* : :google_analytics_4:average_engagement_time(338565990) (:[variation]google_analytics_4:average_engagement_time(338565990))\\r\\n*Key Event* : :google_analytics_4:conversions_count(338565990) (:[variation]google_analytics_4:conversions_count(338565990))\\r\\n\\r\\n\ud83d\udd39 *Meta Ads - Reportei* \\r\\n\\r\\n*Amount spent* : :fb_ads:spend(act_383886488770066) (:[variation]fb_ads:spend(act_383886488770066))\\r\\n*Total Reach* : :fb_ads:reach(act_383886488770066) (:[variation]fb_ads:reach(act_383886488770066))\\r\\n*Total Impressions* : :fb_ads:impressions(act_383886488770066) (:[variation]fb_ads:impressions(act_383886488770066))\",<br\/>  \"name\": \"Reportei\",<br\/>  \"period\": {<br\/>    \"start\": \"2025-07-01\",<br\/>    \"end\": \"2025-07-31\"<br\/>  },<br\/>  \"comparison_period\": {<br\/>    \"start\": \"2025-06-01\",<br\/>    \"end\": \"2025-06-30\"<br\/>  }<br\/>}<\/code><\/pre>\n\n\n<p class=\"wp-block-paragraph\">In <strong>JSON<\/strong>, each metric, such as CTR, CPC, or Conversions, and its comparison values are stored in <strong>separate fields<\/strong>.<\/p>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-resumindo\"><span id=\"helpie-sp-2\"><strong>Which format should I choose?<\/strong><\/span><\/h3>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Text:<\/strong> sends the entire formatted message at once. Use Text when you only need to <strong>forward a ready-to-read message<\/strong>.<\/li>\n\n\n<li><strong>JSON:<\/strong> sends structured fields for more customization and automation in external tools. Use JSON when you need to <strong>process or reuse the data in automations<\/strong>.<\/li>\n<\/ul>\n\n\n<p class=\"wp-block-paragraph\"><em>Our Support team is here to help if you have questions!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unlike plain text, JSON organizes information into structured fields. This lets other tools read each piece of data separately and use it in automations. Example of a message configured in Reportei as text: Message: Hello! Good afternoon! \ud83d\udcca Results Summary \u2013 ReporteiAnalysis period: August 19, 2025 to August 19, 2025 \ud83d\udd39 Google Ads &#8211; Reportei [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1129],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-83871","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-reports"],"_links":{"self":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/83871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/comments?post=83871"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/83871\/revisions"}],"predecessor-version":[{"id":83872,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/83871\/revisions\/83872"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/media?parent=83871"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpdesk_category?post=83871"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_tag?post=83871"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_add_tag?post=83871"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_up_tag?post=83871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}