Using mention and collaborator in Flux<\/strong> is a great way to increase the reach of a post and strengthen partnerships, but these features depend on some settings of the social network itself. <\/p>\n

When creating a post in Flux, you can mark another account as a collaborator<\/strong> or mention a profile<\/strong> directly in the post, and therefore it’s important to follow the rules below to avoid the post failing.<\/p>\n

\ud83d\udccc Availability by network<\/strong><\/p>\n

\n
• Collaborator<\/strong> available for Instagram<\/strong> and Facebook<\/strong><\/li>\n
• Mention<\/strong> available only for Instagram<\/strong><\/li>\n<\/ul>\n

  ---

  \n

  Collaborator in posts on Flux<\/span><\/span><\/h2>\n

  Using the collaborator <\/strong>feature when creating a post in Flux allows you to add another account as a co-author of the publication, causing the content to appear on both accounts’ profiles.<\/p>\n

  <\/figure>\n

  To function properly, the mentioned account needs to<\/strong><\/p>\n

  \n
  • Be a public account<\/strong><\/li>\n
  • Have the username entered exactly as<\/strong> it appears on the social network. There’s no need to insert the @ before the username as it will be automatically considered. <\/li>\n
  • Have the option to allow collaboration invitations<\/strong> activated in the network’s privacy settings<\/li>\n<\/ul>\n

    If any of these points are not met, the post may fail<\/strong>.<\/p>\n

    Available for Instagram and Facebook<\/em><\/p>\n

    ---

    \n

    Mention in posts on Flux<\/span><\/span><\/h2>\n

    Using the mention feature when creating the post in Flux allows you to tag another profile in the publication<\/p>\n

    <\/figure>\n

    For the mention to work correctly, the mentioned account needs to<\/strong><\/p>\n

    \n
    • Have the username entered correctly<\/strong> There’s no need to insert the @ before the username as it will be automatically considered. <\/li>\n
    • Have the option to allow mentions<\/strong> activated in the network’s privacy settings<\/li>\n<\/ul>\n

      If the profile is private, the username is incorrect, or the account does not allow mentions, the post may fail.<\/p>\n

      Available for Instagram<\/em><\/p>\n<\/p>\n

      ---

      \n

      Special attention, privacy always prevails<\/span><\/span><\/h2>\n<\/p>\n

      An important point that raises doubts even if the account is public and the username is correct,<\/strong> the post may still fail if the person has manually disabled<\/strong> the permission for mentions or collaborations in the social network’s privacy settings<\/p>\n

      In other words, the three factors below need to be correct at the same time<\/strong>:<\/p>\n

      \n\n\n\n\n\n\n\n

      Factor<\/th>\n	Collaborator<\/th>\n	Mention<\/th>\n<\/tr>\n<\/thead>\n
      Public account<\/td>\n	Mandatory<\/td>\n	Mandatory<\/td>\n<\/tr>\n
      Username entered correctly<\/td>\n	Mandatory<\/td>\n	Mandatory<\/td>\n<\/tr>\n
      Permission activated in the network’s privacy settings<\/td>\n	Mandatory<\/td>\n	Mandatory<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n Since this permission is in the settings of the social network itself, not in Flux, it’s not always possible to know in advance if it’s activated. Therefore, if the publication fails even with everything apparently correct, the first point to check is this configuration in the mentioned profile.<\/p>\n<\/p>\n \n Why did my publication fail<\/span><\/span><\/h3>\n If you used mention and collaborator when creating posts in Flux and the content failed to post, check<\/p>\n \n Is the username written exactly as it appears on the social network?<\/li>\n The mentioned account is public<\/li>\n The mentioned account allows collaboration invitations\/mentions in its privacy settings<\/li>\n<\/ol>\n If all these points are correct and the error persists, please contact our support so we can investigate in more detail.<\/p>\n","protected":false},"excerpt":{"rendered":" Using mention and collaborator in Flux is a great way to increase the reach of a post and strengthen partnerships, but these features depend on some settings of the social network itself. When creating a post in Flux, you can mark another account as a collaborator or mention a profile directly in the post, and […]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[4136],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-73917","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-reportei-flux-en"],"_links":{"self":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/73917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/comments?post=73917"}],"version-history":[{"count":2,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/73917\/revisions"}],"predecessor-version":[{"id":84088,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/73917\/revisions\/84088"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/media?parent=73917"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpdesk_category?post=73917"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_tag?post=73917"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_add_tag?post=73917"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_up_tag?post=73917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}