<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":19642,"date":"2020-10-30T16:26:17","date_gmt":"2020-10-30T19:26:17","guid":{"rendered":"https:\/\/servidor.reportei.com\/central-de-ajuda\/how-to-activate-permissions-on-facebook\/"},"modified":"2023-11-29T14:55:05","modified_gmt":"2023-11-29T17:55:05","slug":"how-to-activate-permissions-on-facebook","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/en\/central-de-ajuda\/how-to-activate-permissions-on-facebook\/","title":{"rendered":"How to Activate Permissions for Meta Accounts?"},"content":{"rendered":"\n<p>To integrate Facebook, Instagram, or Meta Ads accounts, it is essential to grant permissions for the integrations to function correctly.<\/p>\n\n\n\n<p>When clicking to connect an account on Reportei, after entering your Facebook password, a screen will appear (like the one below). On this screen, click on \u201cEdit Previous Settings\u201d as shown below:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"286\" height=\"340\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.50.41.png\" alt=\"\" class=\"wp-image-40112\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.50.41.png 286w, https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.50.41-252x300.png 252w\" sizes=\"(max-width: 286px) 100vw, 286px\" \/><\/figure>\n\n\n\n<p>After doing this, select \u201cAccept for all current and future companies\u201d and click continue:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"354\" height=\"418\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.50.52.png\" alt=\"\" class=\"wp-image-40117\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.50.52.png 354w, https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.50.52-254x300.png 254w\" sizes=\"(max-width: 354px) 100vw, 354px\" \/><\/figure>\n\n\n\n<p>In the next step, do the same process and click Continue:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"320\" height=\"375\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.51.01.png\" alt=\"\" class=\"wp-image-40122\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.51.01.png 320w, https:\/\/reportei.com\/wp-content\/uploads\/2023\/11\/Screenshot-2023-11-29-at-14.51.01-256x300.png 256w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n\n\n<p>Click on \u201cSave\u201d.<\/p>\n\n\n\n<p>In this process, it is important that you always select the option that will allow All current and future accounts!<\/p>\n\n\n\n<p>Another option to activate permissions would be directly on your Facebook. Simply go to the Settings of your personal account, through the upper right menu (it\u2019s not in the page settings).<\/p>\n\n\n\n<p>From there look for the section &#8220;<a href=\"https:\/\/www.facebook.com\/settings?tab=business_tools&amp;ref=settings\">Business Integrations<\/a>&#8221; and find Reportei:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"533\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2020\/10\/configura\u00e7\u00f5es-facebook-en.png\" alt=\"\" class=\"wp-image-19550\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2020\/10\/configura\u00e7\u00f5es-facebook-en.png 360w, https:\/\/reportei.com\/wp-content\/uploads\/2020\/10\/configura\u00e7\u00f5es-facebook-en-203x300.png 203w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"497\" height=\"581\" src=\"https:\/\/reportei.com\/wp-content\/uploads\/2020\/10\/business-integrations.png\" alt=\"\" class=\"wp-image-19637\" srcset=\"https:\/\/reportei.com\/wp-content\/uploads\/2020\/10\/business-integrations.png 497w, https:\/\/reportei.com\/wp-content\/uploads\/2020\/10\/business-integrations-257x300.png 257w\" sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/figure>\n\n\n\n<p>Make sure ALL options are selected, if not, allow all options. Check the Facebook &#8220;List of the Pages&#8221; and Instagram accounts: all must be allowed.<\/p>\n\n\n\n<p>That done, go back to <a href=\"https:\/\/app.reportei.com\">Reportei<\/a> and go to your client to do the integration.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-note-if-you-are-trying-to-integrate-instagram-and-it-does-not-appear-in-the-list-see-how-to-solve-the-problem-here-if-you-are-trying-to-integrate-facebook-and-the-page-list-does-not-appear-follow-the-instructions-below\"><span id=\"helpie-sp-1\"><strong>Note:<\/strong> if you are trying to integrate Instagram and it does not appear in the list, see how to solve the problem <a href=\"https:\/\/reportei.com\/en\/central-de-ajuda\/my-instagram-account-is-business-but-it-is-appearing-as-personal-what-should-i-do\/\">here<\/a>. If you are trying to integrate Facebook and the page list does not appear, follow the instructions below:<\/span><\/h6>\n\n\n\n<p><strong><span style=\"font-size: 0.875rem;\">* If you can&#8217;t see the list of the pages,<\/span><\/strong> <span style=\"font-weight: 400;\"><em><strong>talk to our support team via chat!<\/strong><\/em><\/span><\/p>\n\n\n\n<p><em>Our office hours are Monday to Friday, from 8:30 am to 6:00 pm (UTC\/GMT -03:00) Am\u00e9rica\/S\u00e3o Paulo)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To integrate Facebook, Instagram, or Meta Ads accounts, it is essential to grant permissions for the integrations to function correctly. When clicking to connect an account on Reportei, after entering your Facebook password, a screen will appear (like the one below). On this screen, click on \u201cEdit Previous Settings\u201d as shown below: After doing this, [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1130],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-19642","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-troubleshooting-guide"],"_links":{"self":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/19642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/comments?post=19642"}],"version-history":[{"count":1,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/19642\/revisions"}],"predecessor-version":[{"id":40127,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/19642\/revisions\/40127"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/media?parent=19642"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpdesk_category?post=19642"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_tag?post=19642"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_add_tag?post=19642"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_up_tag?post=19642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}