<div class='ui dimmer modals page' style='display: none;'><div id='helpie-password-modal' class='pauple_helpie ui modal small' style='display: none;'><div class='ui header'><i class='circular lock icon'></i> Password Protected</div><div class='item-content'><br /><label for='password_check'>Enter Password : </label><p><input type='password' id='password_check' name='password_check' class='password' value='' required></p></div><div class='actions'><div class='ui black deny button'>Nope</div><div class='ui positive right labeled icon button'>Yep, that's right!<i class='checkmark icon'></i></div></div><div class='clear'></div></div></div>{"id":17016,"date":"2019-08-29T15:20:10","date_gmt":"2019-08-29T18:20:10","guid":{"rendered":"https:\/\/servidor.reportei.com\/central-de-ajuda\/the-facebook-page-i-want-to-connect-to-does-not-appear-what-should-i-do\/"},"modified":"2021-03-18T14:47:11","modified_gmt":"2021-03-18T17:47:11","slug":"the-facebook-page-i-want-to-connect-to-does-not-appear-what-should-i-do","status":"publish","type":"pauple_helpie","link":"https:\/\/reportei.com\/en\/central-de-ajuda\/the-facebook-page-i-want-to-connect-to-does-not-appear-what-should-i-do\/","title":{"rendered":"The Facebook page I want to connect to does not appear. What should I do?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">First of all, you need to confirm that the integrated account has any admin role on the page you want. If you don&#8217;t have this access, sign in to an account that has this permission. If the pages still do not appear, follow these steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Access your Facebook and go to \u201cSettings\u201d on the top-right menu.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">There, look for \u201c<a href=\"https:\/\/www.facebook.com\/settings?tab=business_tools&amp;ref=settings\">Business Integrations<\/a>\u201d and try to find Reportei.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">After finding it, click in \u201cView and Edit\u201d &gt; \u201cManage your Pages\u201d &gt; \u201cShow a list of the Pages you manage\u201d (<em>*if this option does not appear read the paragraph below this step<\/em>). In this part, make sure that all the pages you manage are selected, and if not, select all pages. This will make Facebook understand that you are allowing Reportei to see all the pages you manage. This makes integration possible.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">After that, go back to Reportei at https:\/\/app.reportei.com and go to your client to do Facebook integration. =)<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">After the integration process your pages should appear correctly and you can generate reports!<\/span><\/p>\n<p><b>*If you don&#8217;t see the option to show list of pages you manage. Follow this walkthrough:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Access the \u201cBusiness Integrations\u201d page on Facebook and try to find Reportei. After finding it, click in the \u201cX\u201d to Remove it from your account. This will revoke Reportei\u2019s permission to access your account.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Done that, come back to Reportei (https:\/\/app.reportei.com), go to your client to integrate Facebook again. At this moment, you must integrate the account you have an admin role on the page you want to generate the report, OK? It\u2019s essential to allow Reportei\u2019s access to your information so Facebook send us the data for reports. =)\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After the integration process your pages should appear correctly and you can generate reports!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>First of all, you need to confirm that the integrated account has any admin role on the page you want. If you don&#8217;t have this access, sign in to an account that has this permission. If the pages still do not appear, follow these steps: Access your Facebook and go to \u201cSettings\u201d on the top-right [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"helpdesk_category":[1129,1130],"helpie_tag":[],"helpie_add_tag":[],"helpie_up_tag":[],"class_list":["post-17016","pauple_helpie","type-pauple_helpie","status-publish","format-standard","hentry","helpdesk_category-reports","helpdesk_category-troubleshooting-guide"],"_links":{"self":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/17016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie"}],"about":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/types\/pauple_helpie"}],"author":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/comments?post=17016"}],"version-history":[{"count":0,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/pauple_helpie\/17016\/revisions"}],"wp:attachment":[{"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/media?parent=17016"}],"wp:term":[{"taxonomy":"helpdesk_category","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpdesk_category?post=17016"},{"taxonomy":"helpie_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_tag?post=17016"},{"taxonomy":"helpie_add_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_add_tag?post=17016"},{"taxonomy":"helpie_up_tag","embeddable":true,"href":"https:\/\/reportei.com\/en\/wp-json\/wp\/v2\/helpie_up_tag?post=17016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}